Job Summary:

The Training and Development Coordinator will play a critical role in shaping and enhancing the learning culture within STAQ. This position is responsible for designing, implementing, and managing comprehensive training programs across various departments to ensure that employees at all levels acquire the necessary knowledge, skills, and qualifications to perform their roles effectively. The position will require a proactive approach to training development, creating structured schedules, robust training content libraries, and performance evaluation tools that drive continuous improvement. This position also focuses on building employee competency through coaching, workshops, and fostering a deep understanding of the company's processes to ensure compliance, efficiency, and excellence in operations.

Responsibilities:

Develop and implement a comprehensive training program tailored to different positions across the organization, including detailed onboarding schedules such as 30-60-90-day plans.
Develop multiple avenues of training material delivery to ensure accommodation across different learning and training styles and preferences.
Create and maintain a Training Content Library that serves as a centralized resource for operators and other personnel to access critical procedures and learning materials in multiple formats, including video.
Develop qualifications and certification protocols for essential procedures to ensure operators meet compliance and operational standards.
Design and deliver workshops and presentations to promote a deeper understanding of company processes, focusing on the rationale behind procedures and best practices.
Establish and manage evaluation tools and performance metrics to assess the effectiveness of training programs and the progress of trainees.
Monitor and revise training materials and methods based on feedback and performance outcomes to ensure continuous improvement.
Coordinate and manage training schedules, ensuring alignment between trainees and the personnel responsible for conducting training sessions.
Facilitate hands-on training sessions for applicable processes, ensuring practical understanding and application of key procedures.
Provide ongoing coaching and development opportunities to support employees' professional growth and improve overall competency within the workforce.
Collaborate with department heads to identify training needs and address skill gaps across the organization.
Ensure compliance with regulatory requirements related to employee training and qualification documentation.
Ensure all STAQ sites are aligned with training requirements and resources.

Required Skills/Abilities:

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.

Education and Experience:

1+ years of experience in a development supporting role
Pharmaceutical, Medical Device, or biotechnology industry experience
High proficiency in using Microsoft Word, Excel, PowerPoint, Outlook
B.S. or B.A. in Sciences or a relevant field or equivalent experience

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times

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