Warehouse Lead

Job Title: Warehouse Lead

Location: Commercial Warehouse Center

Department: Commercial Warehouse Direct

Reports To: Warehouse Supervisor

Employment:   Full-time Non Exempt

Overview:

The Warehouse Lead is responsible for overseeing the daily warehouse activities within the Commercial Warehouse Direct department. This position ensures efficient handling, storage, and warehouse of goods while maintaining high service levels. The role requires a solid logistics and warehouse background and leadership skills to manage the warehouse team effectively. The Warehouse Lead is crucial in ensuring that products reach customers accurately and on time, contributing to the company's overall operational success.

Key Responsibilities:

• Oversee and coordinate daily warehouse operations, including order fulfillment, inventory control, and shipping.
• Ensure timely and accurate delivery of goods to customers in compliance with company standards.
• Develop and implement warehouse strategies to improve operational efficiency.
• Manage relationships with carriers, suppliers, and third-party logistics partners.
• Monitor and report on key warehouse metrics such as order accuracy, on-time delivery, and inventory levels.
• Identify and resolve any issues related to warehouse, transportation, or customer deliveries.
• Collaborate with other departments, such as Sales and Customer Service, to align warehouse processes with business goals.
• Maintain compliance with industry regulations, health and safety standards, and internal policies.
• Train, mentor, and supervise the warehouse team to enhance performance and productivity.

Key Performance Indicators (KPIs):

• Order accuracy and on-time delivery rates.
• Cost-effectiveness in warehouse operations.
• Inventory accuracy and stock management efficiency.
• Compliance with industry regulations and safety standards.
• Team performance and employee development.

Key Challenges:

• Managing complex warehouse operations while ensuring timely deliveries.
• Balancing cost control with service quality.
• Adapting to fluctuations in customer demand and supply chain disruptions.
• Ensuring compliance with safety, regulatory, and environmental requirements.
• Leading a team in a fast-paced, dynamic environment.

Qualifications:

• Minimum of 5 years of experience in warehouse or logistics, with at least 2 years in a leadership role.
• Strong understanding of warehouse systems, logistics practices, and transportation management.
• Proficiency in warehouse software (e.g., WMS, TMS) and Microsoft Office Suite.
• Excellent problem-solving, organizational, and analytical skills.
• Strong leadership and team management experience.
• High attention to detail and accuracy.
• Effective communication and interpersonal skills.

Key Competencies:

• Strategic Thinking: Ability to plan and implement efficient warehouse strategies.
• Analytical Skills: Proficient in analyzing warehouse data and identifying trends.
• Leadership: Capable of guiding and motivating a team towards success.
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to develop effective solutions to warehouse challenges.
• Organizational Skills: Ability to manage multiple priorities and meet deadlines.
• Adaptability: Flexible in responding to changing business needs and customer demands.
• Collaboration: Ability to work effectively with cross-functional teams and senior management

In addition to the responsibilities listed above, the employee may be asked to perform other duties as assigned by management.