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RESIDENT SERVICE COORDINATOR

Property Management, Inc.
Posted 12 days ago, valid for 23 days
Location

Derry, PA, US

Salary

$19 per hour

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • NOW HIRING in Hershey, PA for a full-time Resident Service Coordinator at Briarcrest Gardens Apartments.
  • The position starts at $19 an hour and requires a high school diploma or GED, along with excellent customer service and sales skills.
  • Candidates must have reliable transportation, a valid driver's license, and proficiency in Microsoft Office Suite.
  • The role involves serving as the primary point of contact for residents and prospects, supporting leasing operations, and performing various administrative duties.
  • Benefits include company stock, a 401(k) with employer match, medical/dental/vision insurance, generous PTO, and opportunities for advancement.

Description

NOW HIRING IN HERSHEY, PA! 

We are currently searching for a full-time Resident Service Coordinator to join our team at Briarcrest Gardens Apartments. This position will serve as the customer service specialist for two conventional apartment communities in the Hershey/Harrisburg area. When you join PMI, you are joining a stable and growing employee-owned management company at the forefront f the real estate industry that has been in business for over 55 years.


APPLY 

Online: By clicking here.

In Person: 999 Briarcrest Drive, Hershey, PA.


Rate: Based on experience starting at $19 an hour.


Hours: Monday through Friday, 8:30 am - 5:00 pm.


Benefits:

  • We are an EMPLOYEE-OWNED COMPANY! Earn company stock at no cost to you.
  • 401(k) with employer match.
  • Medical/Dental/Vision insurances.
  • Short-Term and Long-Term Disability options (some company paid!).
  • Generous PTO.
  • Paid Holidays.
  • Employee bonus referral program.
  • Advancement opportunities.


Role and Responsibilities:

  • Serves as the primary point of contact for all visitors, residents, prospects, and vendors, providing professional, courteous, and efficient front desk coverage in a high-volume, conventional apartment community.
  • Answers and routes incoming phone calls, emails, and walk-in inquiries promptly.
  • Supports leasing operations.
  • Assists with processing rental applications.
  • Maintains accurate resident, prospect, and leasing records.
  • Receives, records, and tracks work orders requests.
  • Conducts resident follow-up communication.
  • Assists with move-in and move-out processes.
  • Supports rent collection efforts.
  • Performs routine administrative duties including sorting and distributing mail, scanning, filing, data entry, and maintaining organized office systems to support leasing and management staff.
  • Assists with organizing, promoting, and communicating community events.
  • Performs other related duties as assigned to support the overall success of the leasing office and community operations.

Requirements

  • Excellent customer service and sales skills.
  • High School Diploma/GED.
  • Must have reliable, insured transportation and valid drivers license.
  • Proficiency in Microsoft Office Suite
  • Ability to work under pressure and meet deadlines.



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