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Member Advocate

Marine Credit Union
Posted 12 days ago, valid for 21 days
Location

Des Moines, IA, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Join a Credit Union as a Member Advocate I, where you will connect with people and help them achieve their financial goals.
  • This position requires a passion for delivering outstanding service and excellent communication skills, with cash handling or banking experience being a plus.
  • Candidates should have a high school diploma or equivalent, and bilingual applicants are strongly encouraged to apply.
  • The role offers a supportive, mission-driven environment with benefits including medical, dental, and vision insurance, as well as a 401(k) with immediate employer match.
  • The salary for this position is competitive, and while specific salary details are not provided, candidates should ideally have some experience in customer service or banking.

Join a Credit Union That Truly Puts People First

Are you someone who loves connecting with people, solving problems, and making a meaningful impact in your community? As a Member Advocate I, you’ll be the friendly face and trusted guide who helps our members reach their financial goals. If you’re looking to grow your career in a supportive, mission‑driven environment, this role is made for you.

What You’ll Do

  • Welcome and support members, ensuring every visit is a great experience
  • Build genuine relationships and learn about members’ financial goals
  • Perform account transactions and assist with digital banking tools
  • Basic account opening
  • Educate members about products and services that support their financial success
  • Make meaningful outreach calls to strengthen member relationships
  • Collaborate with a supportive branch team that celebrates shared success

What You’ll Bring

  • A passion for helping people and delivering outstanding service
  • Excellent communication and problem‑solving skills
  • Comfort with computers and eagerness to learn new systems
  • Cash handling or banking experience is a plus (not required)
  • Bilingual applicants strongly encouraged to apply

Why You’ll Love Working Here

We’re committed to supporting both the personal and professional well‑being of our employees. Benefit highlights include:

  • Medical, Dental, and Vision insurance
  • 401(k) with immediate employer match
  • Maternity and Paternity PTO
  • Community Service PTO
  • Employee banking perks
  • Health Savings Account (HSA) with employer contribution
  • Company‑paid training and development opportunities
  • A mission‑driven culture that puts people first
  • A collaborative team environment with clear pathways for growth

Education

  • High school diploma or equivalent preferred

If you’re ready to make a difference every day, we’d love to meet you!
Apply today and help us build brighter financial futures together.




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.