Heavy Tow Truck Operator

Position Summary:

We are looking for a dependable and skilled Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations.

• Safely operate heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery.
• Perform light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries.
• Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner.
• Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods.
• Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service.
• Complete accurate service tickets, condition reports, and time logs for all calls.
• Conduct daily inspections of trucks and towing equipment; report any maintenance issues.
• Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations.
• Represent the company with professionalism and courtesy at every call.

• Experience operating heavy wreckers or recovery equipment (preferred).
• Prior light-duty towing or roadside assistance experience a plus.
• Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles.
• Ability to work flexible hours, including nights, weekends, and on-call rotations.
• Strong communication skills and customer service mindset.

• Competitive pay
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays

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