Maintenance Tech - Surface Go Refresh Program

Title: Maintenance Technician – Surface Go Refresh Program

Location: Centralized Location

Reports to: Project Manager

Duration: 8 Weeks (Temporary, Full-Time)
 

Job Description: Each of the Maintenance Technicians processes dozens of units/day performing cleaning, testing, and re-imaging. This role supports the project by ensuring efficiency within the defined program parameters.
 

Responsibilities:

• Clean units with microfiber cloths, isopropyl wipes, and compressed air, using materials within budget.
• Test functionality: touchscreen, keyboard, Wi-Fi, USB-C, audio.
• Re-image units using DMPS current image via USB recovery drives.
• Connect re-imaged units to Wi-Fi and run Windows Update for patches.
• Flag defective units for the DMPS On-site Repair Technicians.
• Maintain workstation setup (USB recovery media, cleaning supplies and repackaging material) for batch processing.
• Collaborate with Team Lead and peers to achieve daily units completion goals.
   

Qualifications:

• Basic experience in laptop maintenance or IT support.
• Familiarity with Windows OS and re-imaging a plus.
• Attention to detail for cleaning and testing.
• Ability to follow standardized workflows in a high-throughput environment.
• Comfortable using cleaning supplies and diagnostic tools.
• Strong time-management and teamwork skills.

Sterling Computers Corporation (“Sterling”) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, disability, medical condition, economic status or status with regard to public assistance, citizenship status, national or social or ethnic origin, past or present membership in the uniformed services, protected veteran status, sex, pregnancy, marital or civil union or domestic partnership status, family or parental status, sexual orientation, gender expression or identity, family medical history or genetic information, HIV status, political belief, or any other status or characteristic protected by applicable law.