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Patient Experience Representative - General Surgery (Full-Time)

The Iowa Clinic
Posted 2 days ago, valid for 19 days
Location

Des Moines, IA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Iowa Clinic is seeking a Patient Experience Representative in General Surgery, offering a salary of $40,000 per year.
  • Candidates should have a high school diploma or equivalent, with medical office experience preferred.
  • The role involves providing advanced patient services, managing clinical scheduling, and ensuring a positive patient experience.
  • Employees enjoy a variety of benefits, including a robust 401(k) program, generous PTO, and health insurance.
  • The position requires a motivated individual who values exceptional patient care and enjoys a collaborative work environment.

Looking for a career where you love what you do and who you do it with? You’re in the right place.

Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.

By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you’ve got what it takes to join our TIC team? Keep reading…

Wondering what a day in the life of a Patient Experience Representative in General Surgery at The Iowa Clinic might look like?
  •  Arrive at work in the morning - no night shifts here! 
  •  Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
  •  This position will also serve as a resource to registration, scheduling and clinical staff.
  •  Strives to create The Iowa Clinic Experience with each interaction.
  •  Leave in the evening – hooray for working standard clinic hours!
This job might be for you if you have…
Qualifications
  •  High School diploma or equivalent required.
  •  Medical Experience in a medical office setting preferred.
  •  Highly motivated to work in a healthcare setting.
Bonus points if…
  •  You love exceeding people’s expectations.
  •  You enjoy having fun where you work
  •  Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What’s in it for you?
  •  One of the best 401(k) programs in central Iowa, including employer match and profit sharing
  •  Employee incentives to share in the Clinic’s success
  •  Generous PTO accruals and paid holidays.
  •  Health, dental and vision insurance
  •  Quarterly volunteer opportunities through a variety of local nonprofits
  •  Training and development programs
  •  Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
  •  Monthly departmental celebrations, jeans days and clinic-wide competitions
  •  Employee rewards and recognition program
  •  Health and wellness program with up to $350/year in incentives
  •  Employee feedback surveys
  •  All employee meetings, team huddles and transparent communication



Learn more about this Employer on their Career Site

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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.