POSITION SUMMARY

XOPS is a fast-growing technology subsidiary of an international group with over 4,000 employees worldwide. With a team of 20, we design and deliver IoT and software solutions that connect aircraft, ground support equipment and operational systems in real time, enhancing coordination, safety and performance across the air transport sector.

In support of our international expansion, we are seeking a Technical Business Developer to lead business development efforts across the Americas, including the U.S., Canada and potentially Central America. This U.S. based position blends technical pre-sales, solution delivery and strategic business development to help accelerate XOPS’s market presence in the region.

The ideal candidate brings a strong technical foundation (IoT, API, cloud platforms) and a proven ability to develop and close enterprise-level sales opportunities in complex, operational environments.

KEY RESPONSIBILITIES

Business Development & Sales Strategy

Identify, qualify and close new business opportunities with airlines, airports and ground service providers.
Develop and manage a strategic sales pipeline from lead generation through deal closure.
Support go-to-market strategy development for the Americas region.
Collaborate with internal technical teams to develop and present value-driven proposals.

Pre-Sales Engineering & Technical Support

Lead product demos and solution walkthroughs with prospective clients (hardware + SaaS platforms).
Configure IoT and software systems for POCs, customer pilots and trade shows.
Draft commercial and technical proposals ensuring alignment with client use cases and operational goals.
Support post-sale technical discussions and onboarding to ensure customer satisfaction.

Customer Success & Relationship Management

Act as the primary point of contact for key customer accounts in the region.
Support escalations and ensure resolution of complex technical/commercial issues.
Foster long-term relationships and ensure continuous value delivery to accounts.

Market Visibility & Brand Advocacy

Represent XOPS at key industry events, conferences, and trade shows (domestic and international).
Increase visibility within the aviation, IoT and smart mobility ecosystem.
Contribute to content development and presentations used for outbound visibility

QUALIFICATIONS AND EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree in engineering, Computer Science, Aviation Technology, or a related field required.
5-10 years of experience in technical business development, pre-sales engineering, or solution consulting.
Strong technical understanding of IoT, API integrations, and Cloud platforms (Azure, AWS, etc.).
Background in aerospace, GSE, smart airports, or SaaS/embedded systems preferred.
Proven ability to manage complex technical sales cycles and close high-value contracts.
Experience engaging with cross-functional customer teams (IT, operations, procurement, leadership).

OTHER SKILLS AND ABILITIES:

Proficient in Microsoft Office applications (Outlook, Excel, PowerPoint, Word).
Comfortable presenting to both technical and executive stakeholders.
Excellent written and verbal communication skills.
Strong organizational skills with attention to detail and follow-through.
Confident, collaborative and able to work independently in a fast-paced environment.
High level of curiosity, adaptability, and commercial drive.
Must be fluent in English (written and spoken).
Must have a valid driver’s license.
Legally authorized to work in the United States.
Willing and able to travel up to 50%, both domestically and internationally; must hold a valid passport or have the ability to obtain one.

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