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Concessions Supervisor, Comerica Park

Delaware North
Posted 3 months ago, valid for 18 days
Location

Detroit, MI, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Tuition Reimbursement
Employee Assistance
Employee Discounts

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Sonic Summary

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  • Delaware North Sportservice is seeking seasonal Concessions Supervisors for Comerica Park in Detroit, Michigan.
  • Candidates should have at least 1 year of supervisory experience and a background in restaurant work is required.
  • The position offers a competitive salary with weekly pay and a comprehensive benefits package, including health insurance and 401(k) matching.
  • Responsibilities include assigning duties, resolving complaints, and training new employees on operations.
  • The role requires physical stamina for standing, walking, and lifting up to 35 pounds, with a focus on providing exceptional guest service.
Overview

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Comerica Park in Detroit, Michigan. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. 

 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.


Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.


Unit Description

Delaware North operates concessions, premium dining, and retail services at the 41,297-seat Comerica Park, home of the MLB's Detroit Tigers. Delaware North has been a partner of the Tigers since 1930. Our chefs create a unique dining experience at the exclusive Tiger Club that offers a full view of the field. An extensive menu with an emphasis on Detroit-inspired fare is created for every game.


Responsibilities

  • Assign duties to scheduled team members
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Verify daily and end of month inventory counts for designated areas
  • Help train new stand employees on concessions operations including how to work the POS system
  • Enure the concessions stands are stocked during and after the game, order supplies when needed
  • Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Qualifications

  • Experience working in a restaurant is required
  • Minimum of 1 year of supervisory experience preferred
  • Must be able to implement rules and direct employees
  • Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
  • No college degree required

Physical Requirements

  • Constant standing, walking, bending, reaching, and repetitive motions 
  • Ability to lift stock to 35 pounds occasionally 
  • May be required to work outdoors or in variable temperatures, depending on the season 



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