Medical Assistant - Home Care Specialist

About Us:

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.

With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.

Job Summary:

Job Description:

Job Summary:

Medical Assistant accompanies healthcare provider to the home to deliver medical services. 

Prepare and assist providers in delivering high quality clinical services to patients primarily in-home care setting. Demonstrate knowledge and skills necessary to perform routine administrative and clinical assignments. Provide excellent customer service.

Principle Duties and Responsibilities:

1.    Greet patient as team enters the home, take detailed medical history (medical condition, medication, and allergies). Obtain necessary paperwork (consent, HIPPA etc.) identification and insurance.
2.    Assess and enter vital signs into medical record; alert provider of any abnormalities
3.    Perform testing and/or sample collection including blood draws, electrocardiograms, injections, cultures, urinalyses, etc.; ensure all collected samples are properly labeled and transported in a timely fashion
4.    Assist provider with medical procedures
5.    Follow-up/track receipt of results from tests and procedures ordered by the physician
6.    Check encounter forms, diagnostic laboratory forms and physician orders on patients’ records for accuracy and completeness 
7.    Maintain a safe and clean environment; clean equipment and work area according to established procedures
8.    Retrieve and deliver paperwork or supplies and distribute forms, etc. to other departments
9.    Maintain various logs (vaccine) including maintenance and inventory manage specialty referrals 
10.    Perform clerical duties including photocopying, data entry, faxing, e-mailing, ordering supplies, establishing and following up on appointment scheduling and maintaining and retrieving patient records
11.    Perform reception duties including answering telephones and taking and relaying messages
12.    Establish and maintain productive working relationships with people inside and outside the department and/or practice 

Education, Licensure/Certification, and Training Required for the Job:

• High School Diploma or GED
• Graduate of an accredited Medical Assistant program
• Certification as a Medical Assistant preferred
• CPR Certification
• 3-5 years’ experience in ambulatory care preferred

Skills and Abilities Required:

• Patient care skills
• Ability to operate accurately a variety of medical equipment including blood pressure monitors, autoclaves, glucometers, thermometers, syringes/needles, scales, EKG, ultrasound, centrifuges, stethoscopes
• Good written and verbal communication skills to convey and receive information effectively (face-to-face, telephone and electronic)
• Good analytical and judgment skills
• Ability to use computer software programs and systems
• Ability to maintain confidentiality regarding patients, personnel and/or financial data
• Excellent organizational skills to work independently, prioritize, handle multiple tasks and manage time

Safety Requirements:

• Compliance with Department Health and Safety policies and procedures

Working Conditions/Schedules:

• Must have reliable transportation (travel expenses are reimbursed)

Wayne Health is an EEO/AA/Veteran/Disability Employer