MHU Clinical Lead II

About Us:

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.

With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.

Job Summary:

Job Description:

· Manages the team to ensure smooth delivery of daily operations and guiding the successful

project completion.

· Supervises, monitors and evaluates daily performance of team members to ensure duties are

completed accurately, efficiently and timely.

· Provides leadership and staff guidance, supports challenging situations and implements

policies and procedures.

· Manages the delivery of high-quality patient care and implementing best practices and

guidelines to ensure that clinical standards are maintained.

· Ensures high quality care for patients by handling concerns or complaints and recommend

corrective action as appropriate with guidance from the MHU Manager.

· Leads by example by maintaining excellent communication and effective working relationships

with patients, community partners, team members, providers and leadership.

· Assist with and attends meetings to relay pertinent information to team members.

· Assist with training new staff on clinical procedures, protocols, policies and sign off on

competency checklists.

· Manages set up and breakdown of the site to ensure cleanliness, professionalism, high

visibility, and safety are met.

· Ensures all equipment and company vehicle remains in operating condition.

· Provides clinical care to patients with compassion and respect that is timely and efficient with

maintaining and protecting patient confidently according to departmental and HIPAA

guidelines.

· Documents in patients’ medical record that is accurate, factual, complete, timely, organized

and compliant with healthcare laws and Wayne Health standards.

· Performs and document in the electronic medical record patients’ vital signs (temperature,

pulse, blood pressure and respirations) height, weight, allergies; alert physicians of any

abnormalities in vital signs or appearance.

· Prepares and assists physicians with physical exams for patients. · Instructs and/or assists patients in specimen collection, tests and procedures. · Obtains labs, point of care testing and urine while ensuring proper labeling of specimens. · Administers vaccines, medications and infusions. · Performs diagnostic testing such as retinal imaging. · Educate and counsel patients and family members on health conditions, desired results of treatment plans and other related areas. · Makes referrals to Community Health Workers (CHWs) for social services · Ensures all paperwork is completed accurately, timely and efficiently. · Ability to travel to Mobile Unit sites and be flexible with changes in locations/sites to external factors (i.e. weather, cancellations, add-ons, etc.) · Provides clinical services to home bound patients and their caregivers in their homes · Other duties as assigned.

Wayne Health is an EEO/AA/Veteran/Disability Employer