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Front Office/Customer Service Representative

Closets By Design Boston
Posted 14 days ago, valid for 8 days
Location

Devens, MA 01434, US

Salary

$18 - $20 per hour

Contract type

Full Time

Health Insurance
Paid Time Off
Employee Discounts

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Sonic Summary

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  • We are seeking a motivated individual for the Front Office/Customer Service position at Closets by Design.
  • The role offers a salary of $18-$20 per hour and requires candidates to have office experience.
  • Responsibilities include managing appointment calendars, answering phone calls, and providing administrative support.
  • Candidates should possess strong verbal and written communication skills and be proficient in Microsoft Office.
  • Benefits include 401(k) matching, health insurance, paid time off, and a commitment to client satisfaction.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
We are currently seeking an enthusiastic and motivated individual to fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. 

Benefits
  • Listed pay of $18-$20 an hour.
  • Paid training.
  • Paid holidays and paid time off.
  • Health and retirement benefits.
  • Open door policy with your manager.
Responsibilities
  • Answer and direct incoming phone calls and be responsible for booking appointments.
  • Manage designers’ appointment calendars in CRM.
  • Greet visitors and assist with office support needs.
  • Deliver administrative support for office staff, sales team, and production/installation department.
  • Complete general office duties with strong verbal and written communication skills.
Requirements
  • No degree is needed. We are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
  • Closets by Design is a nationally recognized leader in home organizing systems. 
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. 
Closets by Design - Our Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process



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