Job DetailsJob Location: Columbia, MD 21046Position Type: Full TimeSalary Range: $85,000.00 - $90,000.00 Salary/year About Us At Stage Front, we turn ticketing complexity into effortless opportunity. Our mission is to empower ticket sellers with smart technology, deep industry insights, and dedicated support to simplify operations and accelerate growth. Every decision we make is guided by our core values: Passion for live experiences, Grit to get the job done, Agility to adapt quickly, Customer-focus to drive success, Innovation to evolve constantly, and Teamwork to move as one team. Position Summary We are seeking a highly analytical and collaborative Senior Business Analyst to act as the vital link between our business requirements and technical solutions. In this role, you will be responsible for bridging the gap between the data and the leadership team, ensuring that project outcomes align with our Strategic Planning and deliver Maximized Effectiveness. Key Responsibilities Requirements Management: Lead the full lifecycle of Requirements Gathering, Elicitation, and Requirements Analysis. You will be responsible for creating high-quality Documentation that guides technical development. Process Optimization: Conduct thorough Workflow Analysis and Gap Analysis to drive Business Process Improvement (BPI). Modeling & Strategy: Develop robust Business Process Modeling and Data Modeling frameworks. Perform ROI Analysis to justify project scope and investments. System Analysis & Testing: Define System Requirements and coordinate User Acceptance Testing (UAT) to ensure seamless System Integration. Data-Driven Insights: Utilize SQL for data querying and BI Tools (currently Sigma) to create visualizations that provide Actionable Insights and track Key Performance Indicators. QualificationsTechnical Skills & Methodologies Methodologies: Proven experience working within Agile, Scrum, and Waterfall environments; familiarity with DevOps is a plus. Tools: Proficiency in JIRA and Confluence for project tracking, alongside advanced SQL and data visualization tools. Analytical Thinking: Demonstrated Critical Thinking and Strategic Thinking to solve complex operational challenges. Strong SQL proficiency and experience working directly with structured data. Experience working with modern data warehouse such as Snowflake. Familiarity with ETL platforms such as Fivetran or similar data integration tools. Soft Skills & Interpersonal Requirements Stakeholder Management: Exceptional Stakeholder Engagement skills, including the ability to lead Workshop Facilitation with both executive and technical teams. Communication: Strong Cross-functional Collaboration skills with a track record of excellent Verbal and Written Communication. Presentation: Ability to translate complex data into clear Presentation Skills for non-technical audiences. Qualifications Bachelor’s Degree in Business, IT, or a related field. 3-5+ years of experience in a Business Analyst role. A proven ability to create Operational Efficiency and Streamlined Operations through technology. Why Join Stage Front? At Stage Front, you’ll work at the intersection of technology and live experiences. Here, innovation meets passion, and every team member contributes directly to helping ticket sellers succeed. You’ll be part of a team that embodies grit, agility, and teamwork, working together to transform the ticketing landscape while growing your own career. Equal Opportunity Employer Stage Front is an equal opportunity employer and provides employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note: We are not seeking assistance from third-party agencies or recruiters at this time. Direct applicants only, thank you!

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