Human Resources Receptionist

Job Responsibilities

• Serve as the primary point of contact at the front reception desk, greeting and directing employees, visitors, and guests in a professional and welcoming manner.
• Monitor and manage the reception area to ensure it remains organized, presentable, and professional at all times.
• Provide administrative and event support to the Human Resources department, including assisting with scheduling, logistics, and coordination of HR-related events and activities.
• Process and track HR-related invoices, ensuring accurate documentation and timely routing for approvals.
• Support the Customer Service department by managing and responding to incoming emails, routing inquiries to the appropriate teams, and ensuring timely follow-up.
• Assist with general office tasks including filing, data entry, copying, scanning, and ordering office supplies as needed.
• Maintain accurate records and documentation in support of HR and CS operations.
• Handle sensitive and confidential information with discretion and professionalism at all times.
• Sort, distribute, and collect incoming and outgoing mail and packages, ensuring timely and accurate delivery to the appropriate recipients or departments.
• Coordinate outbound shipments, including preparing packages, completing shipping labels, and scheduling pickups with carriers as needed.
• Collaborate cross-functionally with HR, CS, and other departments to support business needs and ensure smooth day-to-day operations.
• Other duties as assigned.

Job Requirements

• Bachelor’s degree preferred.
• Previous experience in a receptionist, administrative, or customer-facing role preferred.
• Strong verbal and written communication skills with a professional and courteous demeanor.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Ability to handle confidential information with discretion and integrity.
• Dependable, self-motivated, and able to work both independently and as part of a collaborative team.
• Adaptable and able to maintain a positive, professional attitude in a dynamic work environment.
• Strong attention to detail and follow-through on assigned tasks.