Bartender

Job DetailsJob Location: Dillard House - Dillard, GA 30537Position Type: Full-Time and Part-TimeSalary Range: $7.25 - $25.00 HourlyCompany Overview: The Dillard House Farm Resort is a new addition to the Legacy Ventures Restaurants portfolio and will be an exciting adventure as we build on what the Dillard family has developed since 1917. This one-of-a-kind property is nestled in the picturesque Tennessee River Valley within a two-hour drive north of Atlanta in Rabun County. The F&B Team will support the Main Dining Room, New Brewery, Rock House Restaurant, and all Banquet Culinary needs. It will represent tradition with authentically sourced cuisine, numerous outdoor activities and outstanding southern charm and hospitality.  We offer an extremely competitive pay, exceptional benefits, medical, dental, vision, access to online mental health visit portal, disability, and unheard of generous 401(k) match with a minimal waiting period (NO VESTING SCHEDULE), PTO for Full Time BOH hourly staff, perks galore and a family feel with corporate support structure. Exceptional Benefits Package Includes Medical (Competitive Employer Contribution) Dental Vision Voluntary Life Insurance/ AD&D Disability Paid Time Off Telehealth and Tele-mental Health Summary: Part guest ambassador and part mixologist. Bartenders are responsible for enhancing the guest experience through personal interaction, food and beverage knowledge and local goings on in the community.   Reports to: Bar Manager   Job Tasks   Use sales techniques to increase revenues from alcohol and full-service menu in the bar. Prepare alcoholic beverages for guests and servers. Serve food in the bar. Control inventory for alcohol and bar supplies. Maintain cleanliness and organization of the bar. Stock alcohol and bar supplies. Improve bar menu and drink recipes. Prepare drink garnishes. Monitor guests for safe alcohol consumption and limit problems and liability. Verify legal age requirements. Complete bar orders and cash and credit card transactions. Balance cash receipts at the end of each shift. Run cash reports. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The Company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Qualifications Main Responsibilities and Required Knowledge, Skills and Abilities   Customer Service: Must consistently be able to assess, anticipate and meet multiple guests’ needs at high quality standards and evaluate customer satisfaction without projecting a mood that detracts from guests’ experience. Must balance bar guests’ needs with those of guests served by wait staff. This requires practical knowledge of industry customer service standards. Communication: Bartenders must clearly communicate in a professional manner with guests, vendors, coworkers and management. The ability to promote two-way communication by presenting clear ideas using thoughtful and responsive words. Nonverbal cues from a guest or server can alert the bartender to a potential problem. The bartender must also understand instructions, read written company memorandums and communicate when he or she needs more direction. Interpersonal Relationships: Bartenders must adapt to different personalities of guests and coworkers without losing focus. Extreme familiarity or conflicts with coworkers often weaken a team-oriented work environment. Problem Solving and Conflict Management: A bartender must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure. Quality Control and Priority Assessment: Assess the value and importance of customer needs to maintain a high standard of quality. Sales Techniques and Customer Influence: Use sales techniques and persuasive communications to up-sell products and services. Performing General Physical Activities: Bartenders perform physical activities that require moderate strength including climbing, lifting, balancing, walking, and handling of materials. Analytical Skills: Bartenders must use logic and reason to identify solutions and alternatives for a successful outcome in many situations, including cost/benefit analysis; service and product quality; and conflict resolution. Time Management Skills: Bartenders must utilize methods and organization techniques in a fast-paced environment to ensure efficiency and respect the time of others. Bartenders must be able to direct others, such as bar backs and bussers, to maximize efficiency and team work. Technical Skills: A bartender must possess or quickly learn general accounting and mathematical skills and point-of-sale applications. Language Skills: Must speak and write with excellent command of the English language including proper spelling and grammar.   Flexibility: Bartenders often work overtime, when needed, and assist the workload of others.   Initiative: A bartender must action frequently, collaborate with team members and develop new ideas that focus on results.