Manager, Car Care

As an Automotive Repair Manager for AAA, you'll oversee operations, mentor technicians, and ensure our customers receive top-notch service through every interaction. With your exceptional organizational skills, strong business acumen, and automotive expertise, you'll lead by example, fostering a culture of excellence and teamwork. Join us and enjoy the thrill of managing a state-of-the-art facility, leveraging cutting-edge technology, and fueling your passion for the automotive industry. Rev up your career and accelerate towards new heights with AAA today! Maintain overall responsibility for service delivery, staff administration, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility to meet or exceed projected net income as outlined in the annual budget. Effectively hire staff and schedule associates to meet changing business needs. Review necessary repairs with customers and associates and address questions or concerns, consistently monitor and assure high quality customer service is provided by associates on a daily basis. Develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community. Prepare weekly and monthly reports on the operations of the Car Care facility for review by management. Act as “Health & Safety” Officer for location. Manage safety and shop compliance issues to ensure conformity with OSHA and local laws. Prepare income and expense budgets and ensure strict adherence to budgetary guidelines. Ensure that the facility meets annual revenue and net income budgets and achieves budgeted sales. Requirements include Associates Degree or equivalent education/experience preferred, six years’ experience in the automotive industry including three years in a management role, ASE Master Automotive Technician certification preferred, valid operator’s license with five years driving experience, advanced knowledge of PC-based and automotive software, ability to pass background and drug screening, and authorization to work in the USA.