About the Opportunity

We are expanding our virtual team and seeking organized, motivated individuals who enjoy working with people and coordinating details. As an Experience Coordination Specialist, you will help clients turn vacation ideas into organized plans by researching available options, assisting with arrangements, and providing helpful communication along the way.

This is a beginner-friendly remote opportunity. Previous industry experience is not required. Training, educational resources, and ongoing team support are available as you learn the role and develop your skills.

What You'll Be Responsible For

Learn about each client's destination interests, preferred dates, vacation style, and budget
Research accommodations, resorts, cruises, transportation, excursions, tours, and activities
Compare available possibilities based on individual preferences and requested features
Help clients organize selected lodging, transportation, activities, and other services
Coordinate reservation information through approved supplier resources and online platforms
Prepare confirmations, schedules, itinerary details, and applicable trip documentation
Keep track of pending decisions, important dates, and outstanding planning requirements
Maintain communication with clients and provide updates as arrangements are completed
Support routine modifications, schedule changes, cancellations, and special requests
Review traveler information and reservation details to identify potential discrepancies
Maintain accurate records of client requests, communications, and arrangements
Continue building knowledge through supplier programs and destination education

What You Can Expect

Fully remote opportunity within eligible locations
Flexible part-time and full-time scheduling
Structured onboarding and beginner-friendly training
No previous professional travel experience required
Ongoing team guidance and support
Access to supplier and destination learning resources
Opportunities to strengthen customer service, research, and coordination skills
Professional development and growth opportunities
Performance-based incentives and recognition
Qualifying industry discounts and benefits
Collaborative virtual team environment

What We're Looking For

Strong verbal and written communication skills
Friendly and professional customer-service approach
Good organization and attention to detail
Ability to manage several priorities and deadlines
Comfortable conducting online research and comparing options
Willingness to learn new systems, platforms, and digital tools
Resourceful approach when circumstances or client needs change
Reliable follow-through and effective time management
Basic computer skills and dependable internet access
Must be at least 18 years of age
Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved country

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