Collector III

Collector III

Take ownership of complex customer accounts and drive meaningful recovery outcomes while helping small businesses stay on track.

Role Details

• Modality: On-site (Draper, Utah) with training in West Valley City, Utah
• Schedule: Full-time, Monday–Friday
• Compensation: $20–25/hour + monthly performance-based bonus

About Clicklease

Clicklease is transforming how small businesses access the equipment they need to grow.

About the Role

The Collector III helps Clicklease drive portfolio performance and reduce delinquency by resolving complex customer situations and optimizing repayment outcomes.

This role is ideal for someone who thrives in problem-solving environments, enjoys negotiating solutions, and can confidently handle high-risk or escalated accounts.

The Team

The Portfolio team manages customer accounts and drives recovery performance while maintaining a strong and professional customer experience.

What You’ll Do

• Manage a portfolio of delinquent customer accounts
• Resolve complex and high-risk account situations
• Handle escalations from team members and drive resolution
• Negotiate non-standard repayment solutions within policy
• Support and guide junior team members as needed

What You Have

• High school diploma or equivalent
• 3+ years of collections or account resolution experience
• Experience resolving complex customer situations
• Experience using CRM or collections systems

What Will Make You Stand Out

• Experience in leasing, fintech, or financial services
• Experience handling escalated or high-risk portfolios

What Success Looks Like in the First 6 Months

• Achieves target % PTP kept on complex accounts
• Consistently resolves escalations with high quality and compliance
• Meets or exceeds recovery and performance goals
• Maintains strong QA scores and documentation accuracy

Why Join Clicklease

Clicklease is transforming how small businesses access the equipment they need to grow. Our technology platform uses data and automation to make equipment financing faster, simpler, and more accessible for business owners across the United States.

At Clicklease, you’ll work on meaningful problems that directly impact small businesses while collaborating with a team that values ownership, accountability, and continuous improvement.

We look for people who take initiative, work collaboratively, and care deeply about delivering great outcomes for customers and partners.

In return, you’ll have the opportunity to grow your career, contribute to a rapidly scaling fintech platform, and work alongside talented colleagues who are passionate about building great products and services.

What We Offer

• Competitive salary
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with company match
• Employer-paid short-term disability (STD), long-term disability (LTD), and life insurance
• Paid time off and company holidays
• Paid maternity leave
• Professional development and learning opportunities

Benefits eligibility and details may vary based on role and employment status.

**Clicklease only accepts resumes submitted in English**