Case Manager CALWORKS

SUMMARY

This position provides case management and community outreach for CalWORKs Domestic Violence Program participants. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success.
• Facilitates Domestic Violence education/support groups for survivors of domestic violence, using Domestic Violence curriculum and material
• Creates a safe environment for survivors to gain support and knowledge in their healing process.
• Carries primary responsibility for assigned caseloads of clients.
• Provides case management service to clients in accordance with contract/program requirements and best practices prescribed for domestic violence prevention and intervention services.
• Engages clients in nurturing guiding relationship with appropriate role definitions; serves as appropriate role model.
• Conducts comprehensive psychosocial assessment of clients which includes evaluating all relevant areas of functioning and environment. 
• Refers and links clients for services with collaborating agencies, advocates for clients’ rights to ensure needs are met.
• Monitors and assesses each client's progress through regular (at least weekly or as often as needed) telephone and/or face to face contacts with clients and service providers.
• Drives or arranges transportation for clients, parents and children as appropriate and necessary to ensure that service needs are met.
• Drives to clients’ home, school, community or Agency offices to provide field-based services to clients and families as assigned and based on the families’ needs and availability or to meet with school personnel.
• Recruits of CalWORKs Domestic Violence Program participants.
• Collaborates with internal and external service providers that are jointly serving the client and family within the scope of confidentiality regulations to coordinate care and ensure effective outcomes. 
• Maintains case records, processes data related to CalWORKs participants, the program and other administrative records and reports in a timely and comprehensive manner program and Agency mandates.
• Prepares for and participates in meetings, supervision, training sessions and other activities pertaining to program or agency as directed by the Program Manager.
• Represents the Agency at community meetings, provides in-service training to other agencies and Foothill employees, and consults with other agencies and schools, and represents the Agency at marketing events.
• Collaborates within the Agency and the community as directed and/or necessary for attainment of program goals.
• Models ethical and professional behavior. 
• Provides suggestions and develops new ideas for DV groups.
• Provides care or services to minors or comes into contact with minors as part of their job duties.
• Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits.
• Travels between Foothill Family sites for training, meetings, and other in-person interactions.
• Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas.
• Displays sensitivity to the service population’s cultural and socioeconomics characteristics.
• Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk.
• Follows all policies, procedures and legal mandates related to HIPAA and maintenance of client files.
• Ensures performance and behaviors support the Agency’s performance quality improvement (PQI) goals and objectives.
• Reports to work on time and maintains reliable and regular attendance.
• Performs other duties as assigned.

 POSITION REQUIREMENTS

• BA/BS in a Social Science with 1 year case management, mental health intake and referrals, residential or home visitation or if no BA, must have at least 3 years of relevant experience working with a similar client population. 
• Must have or obtain within three months of employment 40 hours of state-mandated domestic violence training.
• Ability to be an excellent representative of the Agency to the community.
• Ability to represent Program Manager at community meetings in accordance to contract requirements. 
• Ability to create and implement a new group curriculum in accordance to contract requirements.
• Ability to effectively communicate new information and provide training to the program team.
• Excellent written and oral communication skills.
• Detailed oriented, following up on concerns, and understanding the systems which help ensure quality of service and accurate record keeping.
• Good interpersonal skills, including the ability to work cooperatively as a team member.
• Knowledge of women issues and childhood development.
• Cross-cultural competence, initiative and flexibility.
• Must not appear on any federal, state, or other applicable sanctions, exclusion, or debarment lists that would prohibit or restrict employment with an agency receiving federal or state health care funding.
• Requires regular and reliable driving throughout Los Angeles County.
• Valid CA Driver’s License and maintains insurability on the Agency’s auto liability policy (including a minimum of 2 years driving experience) and maintains the California state required auto insurance liability limits.
• Bilingual English/Spanish skills preferred.

 PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.