Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary:

The Lead Barista provides exceptional customer service while making hand-crafted, quality beverages. The Lead Barista will take orders and make coffee, tea and other drinks to customer specifications. The individual will also operate cash registers and credit card machines. The Lead Barista fields customer complaints or questions while working to maintain good customer relations and speedy delivery of all beverages. Responsible for opening and/or closing processes in their respective retail food service area. The general responsibilities of the position include those listed below, but City of Hope may identify other responsibilities of the position.

As a successful candidate, you will,

· Greets customers, take orders, mixes and serves hot and cold beverages such as coffee, espresso, cappuccino, café latte, tea, chai, fruit blend drinks, etc. while considering customer specifications. May sell food items. Works to maintain good customer relations and speedy delivery of all beverages and food items.

· Responsible for opening and/or closing procedures for their respective retail food service area.

· Arranges coffee bar/cart supplies and cups/mugs to make attractive displays and maintains bar/cart area in a neat and sanitary manner.

· Often cleans coffee machines, restaurant areas and preparation areas.

· Records all sales, collects money, operates a cash register and follows all cash-handling procedures as required, including the operation of a cash/credit card/electronic payment register.

· Attends all allergy and foodborne illness in-service training. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated.

· May receive inventory and move/lift foodstuffs and supplies.

Your qualifications should include:

Minimum Education: High School diploma, GED or equivalent experience.

Req. Certification/Licensure: Starbucks Baristas will be required to obtain Starbucks Lead Barista Certification” within 90 days of employment

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, pleaseCLICK HERE.

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