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Dispatch Operator

Heartland EMS
Posted 6 days ago, valid for a month
Location

Dublin, GA, US

Salary

$12 per hour

Contract type

Full Time

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Sonic Summary

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  • The Dispatch Operator position is located at Dispatch_Dublin Station in Dublin, GA, offering a salary of $12.00 per hour.
  • Candidates are expected to have a high school diploma or GED, with EMS, Dispatcher, or CAD experience being preferred.
  • The role involves dispatching ambulances and NET units based on incoming calls and requires effective communication with field personnel.
  • Operators will work 12-hour shifts on a rotating schedule and must be able to multitask in a fast-paced environment.
  • Experience in customer service and familiarity with Georgia's cities and highways are also important for this position.

Job DetailsJob Location: Dispatch_Dublin Station - Dublin, GA 31040Salary Range: $12.00 HourlyThe Dispatch Operator dispatches appropriate ambulance and NET unit based on call information provided. The Dispatch Operator works 12 hour shifts on a rotating schedule.  DUTIES AND RESPONSIBILITIES: Effectively prioritize incoming ambulance and NET call requests Operate multiple incoming cellular and land telephone lines Use CAD System to dispatch ambulances and NET units Monitor the movement and availability of ambulance and NET units Communicate clearly and effectively with all Field & Operations personnel Accurately document all conversation details related to calls, dispatches, and messages   Troubleshoots mechanical/situational problems Contact Dispatch Supervisor, COO, and Fleet Manager as appropriate. Perform accurate basic data entry Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. Qualifications High school diploma or general education degree (GED) required EMS, Dispatcher and/or CAD experience is preferred Ability to multitask and make quick decisions in a busy work environment General knowledge of cities and locations of highways within Georgia Experience in customer service and answering multiple phone lines simultaneously




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