Multi-Site Community Director (Active Adult Communities)

SUMMARY:
Our client, Treplus Communities, is seeking a Multi-Site Community Director who brings energy, warmth, and a strong customer-first mindset. This role is ideal for someone who can step confidently into multiple active adult communities to support leasing performance, resident experience, and operational excellence.


ABOUT THE ROLE:
The Multi-Site Community Director partners with onsite teams across multiple communities to drive occupancy, support daily operations, and ensure every resident and prospect experiences a consistent, high-quality level of service. This is a highly relational, hands-on role where no two days look the same.

You will step in where needed, supporting leasing, resident relations, compliance, and community engagement, while ensuring standards are consistently met. Your ability to quickly build trust and bring positive energy will set you apart.

This role blends sales, relationship-building, and operational discipline and is well-suited for someone who takes initiative, adapts quickly, and genuinely enjoys connecting with people.


WHAT YOU'LL DO:

• Support leasing efforts from inquiry to move-in, creating a warm, welcoming, and seamless experience.
• Step into communities as needed to support daily property operations, inspections, and adherence to SOPs.
• Build and maintain strong relationships with residents, prospects, team members, and vendors, earning trust quickly.
• Respond to resident needs with empathy, professionalism, and a solutions-oriented mindset.
• Coordinate and follow up on maintenance requests to ensure efficient resolution.
• Maintain accurate records, including resident files and operational documentation.
• Assist with rent and fee collection as needed.
• Collaborate on and participate in community events and activities in partnership with the Lifestyle Coordinator.
• Assist with team coordination and scheduling to ensure smooth operations.
• Develop local partnerships and referral sources to promote the community.

WHO YOU ARE:
You're someone who naturally connects with people. You bring positive energy, make others feel seen and valued, and can quickly adapt your approach as needed.

You are:

• Relational – You build trust quickly and create positive experiences in every interaction.
• Customer-focused – You anticipate needs, follow through, and take pride in delivering exceptional service.
• Proactive and resourceful – You take initiative, solve problems, and step in wherever needed.
• Adaptable and confident – You can seamlessly move between communities and situations with ease.
• Organized and accountable – You manage multiple priorities while maintaining attention to detail.
• A strong communicator – You listen well, communicate clearly, and handle conversations with professionalism and care.

WHAT WE'RE LOOKING FOR:

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• 3+ years of property management experience required.
• Active adult or senior living experience preferred.
• Real estate license a plus.
• A natural ability to connect quickly and build trust.
• Strong communication skills - warm, professional and confident.
• Highly organized, self-disciplined, and able to manage multiple priorities independently.
• Proficiency with property management software and Microsoft Office.
• Working knowledge of Fair Housing regulations.
• Flexibility to work weekends and some holidays as needed.

Work Schedule: Primarily Monday-Friday daytime hours, with flexibility for weekends and some holidays as needed.

Physical Requirements: Ability to walk the property, climb stairs, and lift up to 25 pounds.


WHY JOIN US?
Treplus creates communities where active adults thrive, and we value team members who bring professionalism, heart, and accountability to their work. You'll join a collaborative, growing organization that values strong relationships, high standards, and ownership. If you're energized by leasing, enjoy working with people, and take pride in running things well, we'd love to meet you.

FlourishesConsulting is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.