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Technical Support Specialist

Security 101 Holdings
Posted 2 months ago, valid for 17 days
Location

Dublin, OH 43016, US

Salary

$30 - $40 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Security 101 is seeking a Technical Support Specialist (TSS) in Ohio with a salary range of $30.00 to $40.00 per hour, based on skills and experience.
  • The ideal candidate must have at least 4 years of experience in installing, servicing, and programming commercial access control and video systems.
  • Responsibilities include troubleshooting networks, working with end users, and managing project progress while providing exceptional customer service.
  • Preferred qualifications include experience with access control panel programming, alarm panel configuration, and familiarity with SQL databases.
  • Security 101 offers competitive compensation, benefits, and growth opportunities in a dynamic work environment.

Job Title: Technical Support Specialist (TSS)

Company: Security 101 

Location:  OHIO


Job Summary:


Security 101b is now recruiting a commercial electronic security programmer with experience in configuring, testing, and commissioning enterprise access control and video management systems.


Salary: 

This is a full-time position with an hourly range from $30.00 to $40.00, non-exempt, and commensurate with skills, product knowledge and experience. 

Benefits: 

Our benefits include medical, dental, vision, prescription coverage, life & disability, 401(k) match plan, paid holidays, PTO and more. We will provide a vehicle, laptop, and smart phone.

Why join Security 101?

  • Competitive compensation.
  • Industry-leading security solutions and support.
  • Growth opportunities in a dynamic, expanding company.
  • A team-oriented culture that values high performance.

 

Skills / Abilities: 

  • Must have at least 4 years’ career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems. 
  • Experience with access control panel programming.
  • The ability to build a video or access control server from ground up.
  • Familiarity/experience with alarm panel configuration and programing.
  • Understanding of SQL and databases a plus.

 

Current certification in one or more of the following:

  • Access Control: Genetec, Lenel, Software House, Prowatch.
  • VMS: Genetec, Milestone, IPConfigure, , Bosch. 
  • Security 101 will invest in training for the right candidate.

 

Responsibilities: 


  • Troubleshoot wide area/segmented networks.
  • Work directly with end users on how to operate systems.
  • Work directly with IT departments to assist with the network topography needed for security equipment.
  • Familiarity with SIP IP phone systems a bonus
  • Managing quality control and providing fanatical customer service
  • Taking responsibility for and tracking project progress.

 Education:

  • High School (or GED) minimum requirement
  • Electronics training from a Technical School or Military training in electronics or communications (preferred)




About Security 101: 


Security 101 is a provider of integrated electronic security solutions to a diversified set of commercial customers across multiple end markets, including healthcare, education, financial, and government, among others. Security 101 delivers a full-service offering of electronic security services and products including the design, installation, and maintenance of access control, video surveillance, intrusion detection, and visitor management solutions. Founded in 2005 and based in West Palm Beach, FL, Security 101 has 52 locations in the U.S. For more information, please visit www.security101.com.


Security 101 is a DFWP and EOE organization with a team-oriented work environment. 








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