Service Department Assistant/Valet

Automotive Service Porter / Valet – McGrath Family of Dealerships

Location: Cedar Rapids, IA
Schedule: Full-Time

About the Opportunity

McGrath Family of Dealerships is seeking a dependable and customer-focused Automotive Service Porter / Valet to support our busy service department. This is a hands-on position that combines customer service, vehicle transportation, lot support, and day-to-day service department assistance.

This role is a great fit for someone with experience as a porter, valet, lot attendant, shuttle driver, delivery driver, dealership assistant, or customer service professional who enjoys staying active and working with both customers and vehicles.

If you’re reliable, enjoy driving, and want an opportunity to get your foot in the door with the automotive industry, we’d love to meet you.

Requirements

• Valid driver’s license with a clean driving record
• Reliable, punctual, and dependable work history
• Friendly and professional customer service skills
• Comfortable driving and parking a variety of cars, trucks, and SUVs
• Ability to safely operate both automatic and manual transmission vehicles preferred
• Strong attention to detail and ability to follow instructions
• Ability to work independently while supporting a team
• Comfortable working in a fast-paced dealership and service environment
• Previous porter, valet, lot attendant, shuttle driver, delivery driver, or automotive dealership experience preferred, but not required

What You’ll Do

• Greet service customers and provide a friendly, professional first impression
• Safely move, park, stage, and retrieve customer vehicles throughout the dealership
• Shuttle customers to and from the dealership as needed
• Pick up and deliver customer vehicles for service appointments
• Assist Service Advisors and technicians with vehicle movement and service lane organization
• Help maintain an organized, clean, and professional service drive and vehicle staging area
• Support the service department with additional porter, valet, and lot duties as needed

What We Offer
• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Career growth — 97% of promotions come from within
• Opportunities to gain dealership experience and grow into other automotive roles
• Supportive, collaborative, and team-oriented culture

Take the Next Step

If you have experience in customer service, driving, valet services, lot operations, or dealership support and are looking for a hands-on position with opportunities to grow, apply today to join the McGrath Family of Dealerships in Cedar Rapids.