Table Games Dealer

Job DetailsJob Location: Q Casino + Resort - Dubuque, IA 52001Position Type: Full TimeJob Shift: SwingJob Category: Hospitality - HotelQ CASINO + RESORT Table Games Dealer BASIC FUNCTION Deals assorted games such as blackjack, poker, roulette and/or craps to players according to the policies, procedures and IRGC gaming regulations. ORGANIZATIONAL RELATIONSHIPS Reports to: Casino Operations Shift Managers/ Table Games Leads Supervises: N/A HOURS OF WORK Monday - 6:00 PM - 2:00 AM Tuesday - 6:00 PM - 2:00 AM Wednesday - Off Thursday - Off Friday - 6:00 PM - 2:00 AM Saturday - 6:00 PM - 2:00 AM Sunday - 6:00 PM - 2:00 AM SPECIFIC DUTIES AND RESPONSIBILITIES Deals standardized, smooth and mechanically efficient games to players. Responsible for exchanging chips for currency. Completes fill and credit transactions. Responsible for verifying fills and credits with supervisors. Responsible for accurately collecting and paying wagers. Provides and promotes positive customer relations supported by employee quality service. Ensure honesty and integrity of all table games during assigned shift. Responsible for the protection of company assets as it relates to table games. Reports suspicious activity and customer behavior to supervisors. Responsible for maintaining a consistent pace on assigned games. Other duties as assigned. EDUCATION, TRAINING AND EXPERIENCE High School Diploma STANDARDS OF PERFORMANCE Good oral communication skills. Excellent customer service skills. Reasonable knowledge of applicable mathematical skills. Must be able and willing to work non-traditional schedules, particularly nights, weekends, and holidays. Must be able to stand for long periods of time. Must be knowledgeable of IRGC rules and regulations. Must be knowledgeable of DGP&C internal controls. Must possess a valid IRGC gaming license. MENTAL AND PHYSICAL REQUIREMENTS Standing for extended periods of time. WORKING ENVIRONMENT AND CONDITIONS Inside working environment. Exposed to cigarette smoke. Loud noise levels. Irregular work schedules, including nights, weekends, and holidays. EQUIPMENT AND TOOLS General office equipment Qualifications