Operations Manager - IAD

As an Operations Manager, you are a critical part of the base leadership team, overseeing day-to-day operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and residents. You lead by example, coordinating and directing team activities while upholding Signature Aviation’s gold standard of hospitality.

In addition to your leadership responsibilities, you’ll occasionally step into frontline duties alongside your team, using your deep understanding of company policies and operational procedures to ensure a seamless guest experience throughout the terminal.

This is a dynamic role requiring flexibility in scheduling (including nights, weekends, and holidays) and the ability to work in both indoor and outdoor environments near active aircraft and ground service equipment. From unpredictable weather to high-paced situations, your calm, capable leadership keeps everything running smoothly and guests feeling valued.

If you're passionate about leading teams, elevating guest experiences, and thriving in a hands-on, fast-moving aviation setting, this role is built for you.

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. 

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

     Our Benefits:

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement 
• Training and Development
• Employee Assistance Program (EAP) & Perks