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Job Summary
Assist Enrollment Management by being a campus representative in ensuring excellent service is provided to prospective students and families in a variety of settings (which may include campus visits, tours, open houses, and/or classroom visits) that exemplifies Benedictine hospitality.
Job Duties
- Lead and provide exemplary campus tours to our guests (prospective students, families, and visitors to the College), both scheduled and unscheduled
- Maintain knowledge of campus updates, policies, and offerings
- Assist with event setup, check-in, and other guest services as needed
- Represent the college positively at admissions events
- Answer questions about academic programs, student life, and campus resources
- Share personal student experiences and campus information
- Take and distribute messages
- Assist with mailings
- Retrieve supplies when needed
- Taking the initiative to perform other duties for staff that may require assistance
- Perform other duties as assigned, which may include tasks such as data entry and maintaining Admissions records
Required Qualifications
- Must be a current CSS student
- Federal work study eligibility is required          Â
- Excellent communication and interpersonal skills are essential
- Strong customer service orientation and the ability to interact with a wide variety of people (faculty, staff, students and the public) in a friendly, professional manner is required
- Strong organizational, time management, and multi-tasking skills are required
- Able to work independently
- Job functions require sitting, standing, and walking during shift
- Professional attire and presence to represent the College to the public is required
- Ability to perform all of the above functions during an assigned workday without significant risk of injury
- Adhere to the Admissions Department Student Employment guidelines
Preferred Qualifications
- Experience with public speaking and customer service are helpful
- A positive, enthusiastic and authentic personality is a must
Special Instructions to Applicants
- There will be considerable training required for this position regarding campus tours
Students may not start training until employee paperwork with Student Employment is complete
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