Escrow Support Specialist - Kickoff

Role and Responsibilities​
Responsible for opening new orders in ResWare and/or validating orders received electronically as well as ordering title. Participates in learning and development activities to expand knowledge base.

• Opens orders in ResWare 
• Manually creates files for orders that do not come through electronically
• Verifies and corrects (if needed) all order information pushed over on electronic orders
• Retrieves required information/documents from a prior file and drops in new file (as applicable) 
• Creates Assignments (as applicable) 
• Drops appropriate Lender Cards on the file in ResWare  
• Orders title based on client and state  
• Supports other SOU teams as applicable
• Other related duties as assigned or requested.

Competencies

• Excellent verbal and written communication skills
• Customer and client focus
• Attention to detail
• Organized and able to multitask
• Good problem-solving skills
• Able to work with numbers

Qualifications

• BA/BS from an accredited institution 
• Experience working in a high-touch customer service environment

Pay

• $20.00/hr