Social Services Assistant

Position Summary

The Salvation Army Duluth Corps is “doing the most good” by providing holistic, person-centered services to individuals and families in need. In addition to worship services and pastoral care, services include short and long-term case management; food, clothing, utility, rent, and housing support; and connections to community partners.

The Social Services Assistant provides clerical and administrative support. The Assistant also provides basic assistance to program participants.

Wage: $17 to $20 per hour

40 hours a week (generally Monday to Friday – some seasonal work evenings and/or Saturdays)

215 South 27th Avenue West, Duluth, MN 55806

Essential Functions (approximate time spent)

• Perform administrative and clerical support tasks. (25%)
• Greet and direct visitors, respond to information requests, and direct calls appropriately. (25%)
• Assist program participants with completing and gathering paperwork. (15%)
• Conduct Pathway of Hope recruitment and promote Corps activities. (15%)
• Assist with Social Services programs (e.g., food shelf, HeatShare, meal programs). (10%)
• Assist with seasonal and special events. (10%)

Education and Experience

• High School diploma or equivalent required.
• Previous social services experience preferred.
• Must pass background checks.
• Valid driver’s license and meet MVR requirements preferred.

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Strong organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods and working on a computer.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able to communicate clearly with colleagues and participants.
• Standard business hours with occasional evenings and weekends.
• Must be able to lift 20 pounds occasionally.

Supervisory Responsibilities

None.                                                                                                                                                             

Driving/Travel Requirements

May occasionally drive agency vehicle locally to support the mission if MVR check cleared.

Other Duties                                                                                                                                                 

All employees recognize that The Salvation Army is a church and agree that as employees of The Salvation Army, they will support its religious mission.

This job description is not all-inclusive. It is intended to identify the essential functions of the position. The supervisor may assign other duties, responsibilities, and tasks.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits

The Salvation Army offers a competitive benefits package including:

• Medical/Dental/Vision/Hearing
• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off