Retail Production Lead

Plaza Retail Store

Full-time

$17.25/hour

**NEW Plaza Retail Store - 6516 Reisterstown Rd, Baltimore, MD 21216

Ready to take the next step in your retail or production career? Goodwill Industries of the Chesapeake has an opening for a Production Lead supporting daily production execution and team performance.

This role provides increased responsibility and leadership exposure in a fast paced, mission driven organization.

What You’ll Do

Support the Store Manager in planning and organizing daily production operations
Lead and motivate associates to meet individual and team production goals
Provide hands-on training and coaching to new and existing team members
Monitor workflow, assign tasks, and adjust priorities throughout the day
Ensure merchandise is processed efficiently and meets quality standards
Track production metrics and communicate results to leadership
Promote a clean, safe, and organized work environment
Assist with inventory control and loss prevention efforts
Perform opening and closing duties as assigned
Provide excellent customer service when interacting with donors and shoppers
Uphold Goodwill’s mission and values in all interactions

Schedule & Availability

Full-time schedule
Weekend availability (Saturday and Sunday) is required
Ability to work flexible shifts, including evenings and holidays
Reliable transportation required for each scheduled shift

What We’re Looking For

High School diploma or equivalent required; internal applicants may submit proof of enrollment into a GED program
2 years prior supervisory experience in a retail or related environment or 2 years’ experience working in a Goodwill of the Chesapeake retail associate role required
Strong leadership, organization, and time management skills
Ability to communicate clearly and lead a team in a fast-paced setting
Comfort using basic computer systems and POS tools

Supervision

Assists with supervising retail store employees on shift
Typically leads 4–12 full- and part-time associates per shift
Employees supervised work in the same location

Physical Requirements

Lift up to 50 lbs (frequent lifting up to 25 lbs)
Stand, walk, bend, reach, and use hands throughout shift
Medium physical demand work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Work at Goodwill?

Goodwill Industries of the Chesapeake offers competitive pay, advancement opportunities, and the chance to make a meaningful impact in your community.

Learn more about benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/

EOE/MFDV Including Disability/Vets

Learn more about this Employer on their Career Site