QA Supervisor-DICP

The Quality Supervisor is responsible for monitoring production and coordinating the activities of Laboratory Technicians and operations personnel involved in inspecting materials and ensuring that they meet the quality standards specified by the company.

• Schedules and maintains QC Technician weekly work schedule. Train employees in SOPs and ensure training effectiveness Train Lab group in safety topics, testing procedures and quality procedures
• Monitors QA final acceptance, product Hold and Materials review. Performs GMP audits of processing areas and writes report of findings. Documents and enforces HACCP, GMPs and SSOPs, SOPs. Perform Raw Material inspections, place on hold if necessary and submit a Supplier Non-Conformance Report. Prepares product samples for microbiological testing, helps to interpret results, corrective actions and resolutions with management staff. Performs pre-op and in-operational inspections including testing with ATP swabs and Allergen swabbing.
• Performs monthly air monitoring testing for facility's freezers. Determines check weigher settings for customer specific product. Maintains daily Net Content Lot Reports and weekly tare variability reports.
• Assist Quality Manager in data collections for monthly KPI reports, such as monthly audits, holds, environmental and microbiological testing, Customer Complaints, Product Cuttings, Process Controls and Employee Training.
• Works with sanitation to ensure that the facility is maintained in a satisfactory manner. Conducts annual Sanitation Validation and reports results to Management.
• Conducts annual validations of pre-requisite programs including, Metal Detection, Allergen and Scanner. Maintains supporting documents for the Validations: Allergen Matrix, Major Allergen Declarations and the Calibration Log.
• Verifies incoming ingredient COAs and Incoming Inspection Reports. Maintains Finished Product, Raw Material, Packaging, Vendor and Glass and Brittle Plastic Registries. Inspects facility's glass and plastic monthly.
• Support internal and external audits of the QMS and integrated quality systems. Interacts with State, Local and Third-Party Auditors when plant audits are scheduled.
• Assist Management Staff in special projects or other duties as assigned.

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Wells Enterprises, a Ferrero company, is one of the largest ice cream manufacturers in the United States and the maker of well-loved brands including Blue Bunny, Halo Top, Bomb Pop, and Blue Ribbon Classics and today Trolli, Butterfinger 100grand, Baby Ruth, Nutella and Kinder Bueno. 

Wells Enterprises is a 2 billion company employing 4,000 employees, across 4 production plants and 2 main hub locations, Chicago and Le Mars. Guided by innovation, quality, and a people-first mindset, Wells is committed to delighting consumers and developing exceptional teams.

As part of the Ferrero Group, Wells combines its strong U.S. heritage with Ferrero’s global standards of excellence, offering a unique opportunity to grow within a dynamic, values-driven, and international environment.

At Wells, our people—and their experience—sit at the heart of our ambition.  Learn more at www.wellsenterprisesinc.com.

What We Offer

At Wells, we’re proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual incentive bonus based on Company performance.  Learn more about our benefits here.