The Accounts Receivable Specialist – Automation & Process Improvement is a hybrid finance and operations role focused on transforming traditional A/R workflows through the use of AI tools and the Microsoft Power Platform (Power Automate, Power BI, Power Apps, Copilot).
This role is responsible for executing core A/R functions while identifying, designing, and implementing automation solutions across cash application, billing, and collections processes to improve efficiency, accuracy, and scalability.
This position plays a critical role in reducing manual touchpoints, improving match rates, accelerating cash flow, and creating a data-driven, AI-enabled A/R operating model.
Responsibilities
Cash Application Automation & Optimization
- Process and reconcile high-volume customer payments with a focus on accuracy and exception reduction.
- Leverage AI tools to automate remittance ingestion and improve auto-match rates.
- Design Power Automate workflows to streamline posting and exception handling.
Billing Process Automation
- Support invoice generation and automate billing workflows using Power Platform tools.
- Improve invoice accuracy and reduce rework through automation.
- Partner with IT and Revenue Ops to enhance system integrations.
Collections & Customer Communication Automation
- Manage accounts and develop automated collections outreach.
- Use AI insights to identify high-risk accounts and optimize actions.
- Track collection effectiveness with analytics.
Process Improvement & AI Enablement
- Identify inefficiencies and lead automation initiatives.
- Build dashboards and standardize SOPs.
- Partner cross-functionally to deploy scalable solutions.
Data, Reporting & Analytics
- Analyze AR data trends and create reporting models.
- Support KPI tracking and leadership insights.
- Develop Power BI and Excel reporting outputs.
Qualifications
Required Qualifications
- 2+ years of experience in Accounts Receivable, Cash Application, Billing, or Collections
- Experience with ERP systems (e.g., Great Plains, SAP, Oracle, HighRadius)
- Experience with Microsoft Power Platform tools
- Advanced Excel skills
- Strong analytical and problem-solving skills
Preferred Qualifications
- Experience with Microsoft Copilot or AI tools
- Exposure to automation, RPA, or process transformation
- Experience with VMS platforms (Beeline, Fieldglass)
- Familiarity with SOX and audit controls
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