Program Manager

We are seeking a skilled Program Manager to drive strategic initiatives and lead complex programs for one of our key accounts. This role requires an experienced professional with strong technical program management expertise and a proven track record of delivering successful projects while collaborating with cross-functional teams.

Key Responsibilities
• Manage multiple complex programs within the Technical Professional Services practice
• Implement and maintain program management processes and best practices
• Lead and coordinate program teams of anywhere from 5-30 members, including both onshore and off-shore resources
• Monitor program budgets and track program metrics and KPIs
• Develop and maintain project plans based on KPI and deliverables
• Build and maintain strong relationships with stakeholders and facilitate crossfunctional collaboration
• Drive business development initiatives through excellent delivery and client relationship management
• Identify and pursue opportunities for account growth and additional service offerings
• Ensure consistent client satisfaction and maintain strong client relationships

Preferred Qualifications
• Experience with Agile and traditional project management methodologies
• Knowledge of data technologies and applications
• Industry certifications (e.g., PMP, Scrum Master, SAFe)
• Experience in implementing PMO processes and tools
• History of successful client relationship management leading to account growth
• Experience in technology consulting services sales
• Bachelor’s degree in computer science, engineering, or related field

Personal Attributes
• Strong leadership and team management capabilities
• Excellent problem-solving and analytical skills
• Outstanding written and verbal communication abilities
• Adaptable and able to work effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Strategic mindset balanced with tactical execution capabilities
• Strong business acumen and client relationship management skill