Automotive Service Advisor - Johnson Lexus of Durham

Johnson Lexus of Durham has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor! We are seeking a friendly and motivated individual with a positive attitude to fill this open position immediately! If you are customer-service oriented and interested in working in a fast paced environment with great earning potential, this is an excellent opportunity for you!

Johnson Lexus of Durham is a member of Johnson Automotive, one of the fastest growing automotive companies on the east coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers who are eager to elevate our guest’s experiences. 

This position will assist with the operations of the Service Department by advising and counseling guests on any necessary vehicle service repairs as recommended by technicians.

Essential Responsibilities:

• Greet and assist guests in a timely, efficient and friendly manner;
• Advises guests of the care and needs of their vehicle;
• Provides complete and accurate written cost estimates for repairs and services;
• Maintain and update notes and information in a customer database;
• Other duties as assigned by management.

Knowledge, Skills and Abilities:

• Service Advisor experience required;
• CDK experience preferred;
• Flexible work schedule Monday through Friday, with some Saturdays.

Johnson Automotive E-Verify’s and is an Equal Opportunity Employer.

Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.

Benefits to look forward to:

• Medical (3 choices), Dental (2 choices), Vision Insurance
• Employer-Paid Wellness Programs
• Employer-Paid and Voluntary Life Insurance
• Voluntary Short-Term and Long-Term Disability
• Voluntary Accident, Critical Illness and Hospital Insurance
• Healthcare HSA & FSA and Dependent Care FSA 
• Employee Assistance Program (EAP)
• Pet Insurance, WillPrep Services, Travel Aid
• Paid Holidays
• Paid Time Off
• 401(k) with Match 
• Referral Program
• Employee Discounts

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