Home Services Membership Coordinator

Description

 We're not your typical home services company. At Streamline Services, we're a tight-knit team driven by our shared core values and a genuine love for what we do. If you're a people-person looking for a place where your hard work is appreciated, your manager invests in you, and your birthday is a paid holiday, then you've found your home!

What You'll Be Doing

This role is all about relationships and follow-through. We need someone who can turn one-time customers into loyal, long-term members and keep our membership program running smoothly.

• Grow the Program: Reach out to customers and get them excited about your program, explain the value of our membership plans, enroll new members, and hit monthly membership goals.
• Own the Relationship: Manage renewals, cancellations, and member questions with warmth and professionalism, making every member feel like a priority.
• Keep It Organized: Maintain accurate membership records, track scheduled maintenance visits, and coordinate with dispatch to keep members' service on schedule.
• Embrace the Culture: Commit to being Dependable, Positive, and Eager to Learn, Humble, Process Driven, and Dedicated—these aren't just words; they're how we operate every day.

Requirements

You're a Great Fit If:

• You have 1+ years of experience in customer service, sales, or a membership/retention role.
• You're an exceptional communicator who's comfortable on the phone and confident guiding a conversation toward a "yes."
• You're organized, detail-oriented, and comfortable managing multiple accounts at once.
• You're ready to jump into our systems (Service Titan experience is a plus!)

Your Unbeatable Benefits Package

• 2 Weeks PTO and 6 Holidays
• 401k with a 3% Company Match.
• 100% Employer-Paid Medical and Dental Insurance.
• Company Computer and Phone
• Special Paid Day Off for your Birthday and a loved one's birthday!
• Bi-Weekly Paid Training and dedicated 1:1 time with your Manager.
• A supportive team that celebrates success and gives back to the community!

Stop dreaming about a better job. Start building a better career. Apply Today!

Equal Employment Opportunity Statement: Streamline Services is an equal-opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.