Program Support Specialist

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. 

ERG is seeking a highly organized and adaptable Program Support Specialist to support a complex, onsite federal program. This role will provide coordination across program operations, health and safety, quality assurance, and staff support. The ideal candidate thrives in a fast-paced, dynamic environment, communicates clearly and effectively, and consistently delivers high-quality work while supporting a diverse technical team.

• Support day-to-day program operations, scheduling, documentation, and coordination with federal and contractor teams
• Work closely with the Program Management Office to facilitate program operations and functional tasks
• Assist with onsite health and safety initiatives, including reporting, training logistics, compliance tracking, safety program support, and preparation for H&S inspections
• Support quality assurance activities, including document control, QA review and tracking, and audit preparation
• Serve as a staff liaison by supporting onboarding processes, workspace coordination, and general staff needs
• Assist with meeting preparation, including agendas, notes, and action item tracking
• Maintain organized program files, logistics, and operational resources
• Provide responsive, professional support to clients and internal stakeholders

• Bachelor’s degree in a related field or equivalent relevant experience
• Experience supporting federal programs, scientific teams, or onsite operations preferred
• Strong organizational, communication, and multitasking skills
• Familiarity with health and safety, quality assurance, or administrative coordination is a plus
• Ability to work onsite daily and maintain a professional presence with federal clients
• Excellent written and verbal communication skills
• Comfortable interacting regularly with federal staff, contractors, and program leadership

ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience. 

ERG is an equal opportunity employer and complies with all applicable EEOC regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual preference, national origin, disability, or status as a protected veteran.  

Please be aware, the only authentic corporate domain for ERG is https://www.erg.com.  ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment. 

If you’re a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG’s online application process as a result of your disability. To request accommodation, please contact Human Resources via email at Resumes-Lex@erg.com or call (781) 674-7293. 

ERG fosters a friendly, flexible work environment. ERGers are dedicated to serving clients who are committed to making the world a better place. We promote and recognize principles of fairness and respect in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.