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Remote Support Engagement Coordinator

Triptasticadventures
Posted 4 months ago, valid for 3 days
Location

Durham, Durham 27722, NC

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • We are expanding our remote team and seeking customer-focused individuals to assist clients and manage multiple priorities.
  • In this role, you will coordinate reservations and related services, including accommodations and transportation.
  • Candidates should have strong written and verbal English communication skills and be comfortable working independently while collaborating with a supportive team.
  • The position offers a fully remote flexible schedule with ongoing training and a supportive team setting.
  • A salary of $50,000 per year is offered, and candidates should have at least 2 years of relevant experience.

Role Overview
We are expanding our remote team and are seeking customer-focused individuals who enjoy with assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

This is ideal for those who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

Key Responsibilities
Support clients with planning and coordinating customized arrangements
Research, compare, and confirm reservation options based on client needs
Provide accurate information and thoughtful recommendations
Communicate professionally via email and phone
Assist with updates, changes, and service-related inquiries
Maintain organized and accurate client records
Attend training sessions

What We Offer
Fully remote 
Flexible schedule
Ongoing training
Supportive team setting

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet access and smartphone (computer is also strongly recommended)
Strong customer service skills




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.