Tech Writer

Tuknik Government Services, LLC a Koniag Government Services company, is seeking a Tech Writer to support TGS and our government customer in Durham, NC.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The role provides IT technical and administrative support for special projects in support of agency’s Facilities functional and informational goals.   The Technical Writer (how do you want to list this position – I.e. Special Projects Administrative Support) will support this function to manage meaningful and accurate documentation.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

In support of this task, the contractor shall independently develop and manage various information sources including:

• Forms (Microsoft InfoPath)
• Spreadsheets (Microsoft Excel)
• Maintain documentation for the OneStop Special Projects Team utilizing WordPress
• Assist with the ordering of supplies, maintaining supply inventory, and stocking business centers
• Maintain Floor Plans, Cubicle/Office assignments Database and OneStop website/MS Teams
• Convert documents to .PDF files using Adobe software.
• Manage Keys records
• Manage and Coordinate Employee Database updates
• Assist Facilities with building maintenance and requests (Using Tririga system)
• Attend facilities meetings, take notes, and deliver meeting notes
• Formulate reports for management.
• Support phases of office relocations with the Office of Resource Management and the Office of Budget Management.
• Analyze various documentation: tune, record and explain processes using various software products, such as Adobe and SnagIt.
• Add informational, resources, and documentation to designated SharePoint locations using various SharePoint modules.
• Translate technical information into clear, readable documents to be used by technical and non-technical personnel.
• Diagrams and flow charts (Visio software)

Work Experience, Knowledge, Skills & Abilities:

Preferred Candidate with Associate’s Degree in related field and minimum of three (3) years of experience in this area:

IT technical writing experience, able to articulate themselves through both speech and writing, and be able to work in a fast paced, team environment.

Working knowledge of:

• WordPress
• OneStop Concepts
• SharePoint
• Maintaining Employee Database
• Facility ticket management system (i.e. Tririga)
• Workflows
• Microsoft InfoPath Forms
• Microsoft Office: Word, Excel, Outlook
• Microsoft Visio
• MS Teams
• Style Guide & Templates

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristicprotected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352