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Position Summary
A Supervisors role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.
Responsibilities
- Ensures team members and guests are safe at all times.
- If needed - operates vehicles in a safe manner to minimize the potential for accidents.
- Oversees the tracking of keys and vehicles throughout the garage.
- Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
- Maintains garage organization.
- Sets the tone for the workplace by keeping an upbeat attitude.
- Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
- Helps team members to remember to always use approved language choices.
- Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
- Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.
- Oversee team members to keep a professional work area.
Qualifications
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Requirements:
- Prior supervisory experience preferred
- EMT or Emergency Call Center Experience Preferred
- Friendly and Outgoing
- Able to smile during customer interactions
- Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
- Maintain uniform standards when on job premises
- Ability to run and move quickly
- Ability to organize cars efficiently
- Ability to stand for long periods of time
- Ability to lift a minimum of 50 lbs.
- Be at least 18 years of age
- Be able to pass a criminal background check
- Ability to create relationships with customers
- Be organized
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