Security Manager

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Job Description Summary:

WEST TENNESSEE HEALTHCARE
  DYERSBURG HOSPITAL

                                                             JOB DESCRIPTION

JOB TITLE:          Security Manager                                                       

DEPARTMENT:    Facilities Management                      

SUPERVISOR:      Director of Facilities

POSITION #:         0471            

JOB SUMMARY/SCOPE OF RESPONSIBILITY:

Under the supervision of the Facilities Director, the Security Manager is responsible for the operation, organization and personnel for the Security department.  Responsibilities include conducting investigations of theft, incidents, unlawful occurrences and accidents and ensure proper outcomes including prosecution as necessary.  Develop and enforce parking policies and procedures for staff and visitors.  Serve as first responder in case of security incidents, fire, traffic accidents and/or hazards.  Assure the security and safety of persons and property on the premises of WTH Dyersburg Hospital.  Have daily interaction with people of all ages ranging from infant to geriatrics. Conduct periodic inspections of the hospital and property and affiliates located on the campus and assist with the security needs of off campus businesses as requested. Act as the organization’s liaison with law enforcement.  Directly impacts all security related activities for  West Tennessee Healthcare Dyersburg Hospital and all properties located on campus.  The Manager exercises final disposition of situations related to the safety and security of staff, visitors and patients.  The Manager is responsible for the twenty four (24) hour/seven (7) days/week operations, implementation, development and expansion of the above mentioned departments.

ESSENTIAL JOB FUNCTIONS:

1.  Assumes all department responsibilities of the Safety/Security Department in the absence of the
     Director.
2.  The Security Manger plans work schedules and assigns duties for all Security and works closely with
     Law Enforcement personnel in all issues involving hospital business.

3.  Responsible for communicating and training staff in new and/or revisions of existing policies and
     procedures.

4.   Observes personnel in the performance of their duties and determines their training needs.
     Provides recommendations for changes in techniques or procedures to improve performance.   Provides
     in-service programs for the department, which includes examinations of department procedures,
     reviewing and updating the departmental policy and procedure manual, and reviewing the equipment
     needs of the department.

5.  Responsible for interviewing and making recommendations for hiring applicants.

6.  Enforces work rules, recommends merit pay increases, enforce disciplinary action when necessary.    
     Monitors attendance and hours worked records.  Assist with preparation of bi-weekly time and
     attendance duties and prepares annual evaluations of personnel, based on observation of work
     performances.

7.  Reviews daily security incident reports and other departmental forms and follows procedures of
     reporting system.  Conducts follow up investigations on all incidents.  Analyze security incident reports
     to determine trends in investigations and implement corrective measures.

8.  Assists department heads and other administrative personnel on various security matters that affect their
     particular areas of responsibilities.
9.  Completes monthly administrative security reports.
10.  Perform related activities and responsibilities as defined by the Director.

11.   Ensures boiler rounds and monitoring is being conducted after hours, on weekends and holidays.

12.   Ensures monitoring of all security cameras.

13.   Develops financial recommendations for security plan upgrades to cameras, recorders, badge readers
        etc… as needed.

JOB SPECIFICATIONS:

        EDUCATION:

        -  B.S. degree in Criminal Justice or related area preferred 

LICENSURE, REGISTRATION, CERTIFICATION:

-      Must possess a valid Tennessee Drivers License

-      State certification for Security Guard preferred

EXPERIENCE:

         - 4 years of Security Supervision related experience and back ground preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

              -  Must have a high level of communication skills and be able to effectively function with dignity,
                 maturity, and initiative.

             -   Good writing and administrative, along with loss prevention knowledge/skills are necessary.
             -   Operational knowledge of access control and security camera systems along with ability to
                 design systems for new applications.

INTERPERSONAL REQUIREMENTS:

           - Interpersonal skills to interact effectively with the public, the medical community, patients,
             families, employees, and all law enforcement agencies in order to exchange information, conduct
             inquires and safe guard the security of persons and property on a continuous basis.  
          -  Verbal and written communication skills with regulatory agency representatives.

          -  Contributes to a positive work environment and the overall team effort of the department

DIRECTION/SUPERVISION REQUIREMENTS:

          - Responsible for the supervision of Security Supervisors and Security Officers.
          -  Ability to assign and monitor work for the Security Shift Supervisors and Security Officers.
         -  Ability to provide instruction and assistance with safety and security related issues.

         -  Advice personnel on investigative practices and procedures essential to the security mission.

         -  Must be able to assume responsibilities of the Safety/Security Department in the absence of the   
            Director or Security.

PHYSICAL DEMANDS:

          -  Occasional physical effort is required.

          -  Occasional lifting/moving of people up to 200 – 225 lbs.

          -  Physical demands can include a HEAVY WORK rating with exertion of up to 100 lbs of force
              occasionally, up to 50 lbs of force frequently, and up to 20 lbs of force constantly.

          -  Standing, walking, climbing stairs/ladders, occasional running and or lifting up to 50 lbs.

ENVIRONMENTAL CONDITIONS:

            -  Occasional interaction with patients, guests, and co-workers.

            -  Requires occasional exposure to contagious diseases, body fluids, and hazardous materials, which
                require special procedures.

            -  Occasional outside exposure during all types of weather conditions.
            -  Standard office environment.

OTHER JOB REQUIREMENTS:

-      Understands and adheres to West Tennessee Healthcare’s compliance standards as they appear in the Compliance Policy, Code of Conduct, and Conflict of Interest Policy.

-      Assumes responsibility for insuring continued professional growth.

-      The employee is expected to adhere to all WTH policies and procedures.

PROTECTED HEALTHCARE INFORMATION:

Minimum Necessary Requirement: This position has access to protected health information as defined in the Support – Non Patient Care in WTH Management Guidebook Policy 7625.  Employee will maintain confidentiality of protected health information and only access the minimum amount of protected health information necessary to perform job responsibilities.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.  All employees are required to perform duties outside of their normal responsibilities as required or directed.

REVIEWED AND APPROVED BY:   Derrick Mummert    DATE:   03/25/2026

DEPARTMENT DIRECTOR: Derrick Mummert   DATE:  03/25/2026

HUMAN RESOURCES:                 Bobbie Pruitt        DATE:  

EMPLOYEE SIGNATURE: ________________________________________________________

HR use only

Effective Date:

7/1/2026     

Review Date:

Revised Date:

FLSA Status:

 Non-Exempt      Exempt

NONDISCRIMINATION NOTICE STATEMENT

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.