Account Coordinator

Job DetailsLevel: ManagementJob Location: 01 Eagan - Eagan, MN 55121Position Type: Full TimeSalary Range: $60,000.00 - $70,000.00 SalaryJob Shift: DayNorthwest Respiratory Services is seeking an experienced Account Coordinator to help lead our Billing Office and take ownership of revenue cycle performance across an assigned state or regions. The Account Coordinator will operate as the leader of a regional billing pod and oversee the team responsible for Nursing Home Billing, Private Insurance/Medicaid, QA/Documentation, and CMNs (Certificate of Medical Necessity). The Account Coordinator owns the performance of their assigned State/Region.  Essential Duties and Responsibilities:  Lead and manage a regional Billing Office team Become the billing and reimbursement expert for your assigned state/region Manage Nursing Home Billing, Private Insurance/Medicaid, QA, and CMN workflows Drive third-party billing performance  Monitor revenue, adjustments, AR, aging, documentation, and billing accuracy Establish employee productivity and quality expectations  Coach, train, and performance manage team members  Identify backlogs and problems before they impact customers or month-end  Build relationships direct with nursing home customers  Ensure customer concerns receive timely response and final resolution  Partner closely with Sales and Operations  Review high-risk accounts and invoices  Identify residents who may qualify for third-party reimbursement and ensure the team actively works those opportunities  Create structure, accountability, and measurable improvement within your assigned region Who We're Looking For:  Were looking for someone who doesn't simply process work, you manage it.  You should be comfortable asking:  Are we getting the work done? Are we billing correctly? Are we maximizing 3rd party reimbursement? Are customers receiving responses? Are employees meeting expectations? What are the backlogs? What isn't working? What are we doing about it?  Compensation and Benefits:  $60,000-$70,000 per year  Incentives to earn an additional $5,000-$10,000/year  Health, Dental, Vision Insurance Employer Paid Life Insurance Matched 401k Eligibility on Day One of Employment FSA Account (Medical and/or Dependent) Pet Insurance Short Term and Long Term Disability Accident, Hospital Indemnity, and Critical Illness Insurance Vacation, sick, and paid holidays Flexible start times QualificationsKey Qualifications:  Medical billing or healthcare revenue experience  DME/HME experience strongly preferred  Medicare, Medicaid, and Private Insurance knowledge  Leadership, supervisory, or team-lead experience  Experience managing KPI's and employee performance  Nursing home or skilled nursing experience is a plus  Brightree experience preferred  Northwest Respiratory Services serves customers across multiple states and thousands of patients. Accurate billing, strong customer communication, and successful third-party reimbursement directly impact our customers and our ability to grow. We're investing in a new regional Revenue Cycle structure designed to create stronger ownership, better customer relationships, and greater accountability. We are looking for leaders who want to help build it. We look forward to seeing your application and the opportunity to speak with you further! Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry.  We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital.  Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value. Northwest Respiratory Services is an EO Employer – M/F/Vets/Disabled