Learning & Development Specialist

About This Role

At myPlace Health, learning is how we make great care consistent. As our Learning & Development Specialist, you’ll help teams grow the skills, confidence, and clarity they need to deliver an exceptional experience for the older adults we serve every day, in every interaction.

In this role, you’ll design and deliver engaging learning experiences across formats, including in-person, hybrid, and on-demand training. You’ll partner closely with subject matter experts and leaders to translate real operational needs into training that’s practical, memorable, and aligned with our goals. You’ll also stay hands-on in the field, spending time at our Day Centers to observe workflows, build trust with teams, and ensure learning lands where it matters most.

If you’re energized by building training that’s people-centered, performance-driven, and mission-connected, this is your seat at the table.

• Bring learning to life: Create engaging eLearning, videos, simulations, and assessments that are interactive, practical, and built for real-world application.
• Build training people actually want to attend: Develop instructor-led materials—including facilitator guides, participant resources, and presentations—that make sessions clear, energizing, and easy to deliver.
• Design learning that fits the way teams work: Craft blended learning experiences that thoughtfully combine in-person and online formats for maximum flexibility and impact.
• Partner with the experts: Collaborate with SMEs to define learning objectives, shape key content, and choose evaluation methods that reflect what “success” looks like on the job.
• Turn best practices into better performance: Apply adult learning principles and instructional design models (like ADDIE or SAM) to create training that improves confidence, consistency, and outcomes.
• Measure what matters: Evaluate training effectiveness using engagement, knowledge retention, and performance improvement—then use insights to make future learning even stronger.
• Listen, iterate, improve: Gather feedback from learners and stakeholders and continuously refine content to keep it relevant, clear, and high impact.
• Use tech as your superpower: Manage and track learning initiatives through the LMS, produce reports, and ensure training experiences run smoothly end-to-end.
• Stay ahead of what’s next: Keep current on instructional design tools and trends (Articulate 360, Adobe Captivate, or similar) and bring fresh ideas to your work.
• Be the calm in the chaos: Troubleshoot learning or technology issues that pop up during training sessions so teams stay supported and learning stays on track.
• Keep stakeholders connected: Present design concepts and course prototypes with clarity, incorporating feedback while keeping projects moving forward.
• Jump in where needed: Support additional L&D projects as they come up—because improving learning is a team effort.

• A strong foundation in learning design: Bachelor’s degree in Instructional Design, Educational Technology, or a related field (Master’s preferred).
• Proven experience building training that works: 3+ years in instructional design, curriculum development, or a closely related role.
• Fluency in modern authoring tools: Confidence creating eLearning with Articulate 360, Adobe Captivate, or similar platforms.
• LMS know-how you can put to work fast: Experience managing learning in an LMS, plus familiarity with SCORM and/or xAPI—and the ability to troubleshoot when things get technical.
• A performance-first mindset: Skilled at spotting performance gaps, asking the right questions, and recommending learning solutions that actually move the needle.
• An eye for clean, engaging content: Bonus points if you’re comfortable with graphic design or video tools like Adobe Creative Suite (or similar).
• Deep understanding of how adults learn: Strong command of adult learning principles, instructional design models (ADDIE, SAM), and eLearning best practices.
• Project management that keeps everything moving: Able to balance multiple priorities, manage timelines, and deliver high-quality work on deadline.
• Communication that builds trust: Clear, confident written and verbal skills—able to collaborate with SMEs, present ideas to stakeholders, and bring people along with you.

• A flexible, hybrid rhythm: This role blends work-from-home focused build time with in-office collaboration—giving you space to design, develop, and refine high-quality learning experiences.
• Presenting is part of the fun: You’ll regularly lead live trainings, hybrid sessions, and presentations—facilitating learning that’s interactive, clear, and energizing for teams.
• Built on collaboration: Expect plenty of 1:1s with SMEs and key contributors, working sessions to shape content, and stakeholder reviews to keep learning aligned with real operational needs.
• Creative production time: You’ll spend dedicated time developing eLearning modules, job aids, and facilitator materials—often working independently with the tools and tech you need to do your best work.
• Connection-driven culture: You’ll partner closely with the L&D team, HR, and cross-functional leaders through meetings (virtual and in-person) to identify needs, solve problems, and keep projects moving.
• Standard office demands: This role involves extended time at a computer, frequent video calls, and occasional setup for training sessions (whether in a conference room or a virtual room).

• Stationary work with variety: Ability to sit for extended periods while working at a computer, with regular movement between meetings, workspaces, and training areas.
• Presentation-ready presence: Ability to stand for portions of the day to facilitate trainings, lead discussions, and deliver presentations (in-person and virtually).
• Comfort with screen time: Frequent use of a laptop/desktop, video conferencing platforms, and learning tools; sustained visual focus and hand coordination for typing, clicking, and content creation.
• Clear communication: Ability to speak, hear, and communicate effectively with individuals and groups in person, by phone, and via video meetings.
• Light physical activity: Ability to occasionally lift, carry, and move training materials or supplies (typically up to 25 lbs.) and set up items like handouts, flip charts, or a laptop/projector for sessions.
• Mobility around the workplace: Ability to navigate typical office environments, including walking to meeting rooms and collaborating in shared spaces.
• Inclusive by design: myPlace Health will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of the role, in accordance with applicable laws.

• A schedule that supports balance: This role is Monday–Friday during normal business hours.
• Where you’ll do your best work: You’ll spend ~75% of your time at the Day Center supporting in-person and hybrid training—staying close to operations and the teams you’re enabling.
• Your leader and support system: This position reports to the Senior Director of Learning & Development, with close partnership across L&D, HR, and departmental stakeholders.
• Primary site locations:
• Greater Los Angeles (GLA): 90057
• South Los Angeles (SLA): 90221

Ready to Help Teams Learn, Grow, and Deliver Exceptional Care?

If you’re passionate about building training that’s engaging, practical, and rooted in real-world impact, we’d love to meet you. Join myPlace Health as our Learning & Development Specialist and help shape how our teams show up—confident, prepared, and connected to the mission every day.

Apply today and let’s build learning that truly makes a difference.