Our Accolades.

Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.

Our Benefits.

Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include:

Competitive Salaries, Reviewed Annually
Annual Operational Performance Bonus Opportunities
$0 Employee Premiums on Medical Insurance
Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
Medical & Dental Insurance Benefits First of the Month after Hire
403B Retirement Plan with Employer Match
Generous Paid Time Off Package- 20+ Days of PTO Per Year
Up to 6 Paid Holidays
Employer Paid STD, LTD, & Life Insurance
Employer Paid Teletherapy & Telemedicine Coverage
Health & Dependent Care Flexible Spending Accounts
A Robust Employee Wellness Program
Up to $3k in Tuition Reimbursement Each Year

Health Information Management Coordinator

Reports To	Director of HIM & Quality
Status	Non-Exempt
Shift	Refer to Offer Letter
Location	Refer to Offer Letter

Summary

The HIM Coordinator is responsible for processing, auditing, and managing hospice medical records to ensure compliance with documentation requirements. Their duties include processing new hospice admissions for non-clinical quality data, ensuring required certifications are complete, sorting, scanning, renaming, filing, and attaching documents in the EMR database, handling deaths, discharges, transfers, and revocations in the EMR database, processing medical records requests and process death certificates in the NC Dave system. They also track and manage recertifications, face-to-face requirements, physician orders, and care plans for signature while serving as a resource for staff needing access to medical records and ensuring accurate and timely documentation to support quality hospice care.

Essential Duties & Responsibilities

Work to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competencies
Responsible for the supportive functions related to record management such as filing, data entry and retrieval, copying and provision of information to staff and others, and administrative support activities such as phone support
Ability to perform detailed work with accuracy, develop rapport with others, function as a team member, work independently with a minimum of supervision, and demonstrate excellent interpersonal and organizational skills
Maintain medical records in an organized fashion, including current and accurate electronic filing, annual purging and storage, and retrieval of records. Manage digital storage and processing of medical records and other documentation
Copy and distribute medical record information for appropriate staff according to agency policy and regulations
Abide by all Four Seasons privacy, confidentiality, and HIPAA policies
Responsible for reviewing patient charts and non-clinical documentation
Validate that required and regulated data within the patient’s record is correct and complete
Work with multiple departments to help ensure compliance with regulated documentation requirements; both organizationally and governmentally

Review patient records and check for timeliness, completeness and accuracy
Collaborate with Director regarding issues that may systemically impact areas such as compliance, accreditation, and service recovery concerns.
Perform other, yet similar, duties as assigned

Knowledge, Skills, and Abilities

Knowledge of HIPAA privacy policies
Excellent organizational skills
Excellent written, oral and collaborative communication skills
Excellent interpersonal skills
Excellent attention to detail and accuracy
Proficiency in MS Office: Outlook, Excel, Word
Ability to work independently with minimum supervision
Ability to work under pressure to meet deadlines
Ability to take initiative and utilize innovative techniques
Ability to interact with various departments throughout the organization
Ability to participate as a team player
Ability to plan, prioritize and coordinate daily tasks
Ability to bend, stoop, lift-up to 35 pounds, and sit for long periods of time

Minimum Qualifications

Education:

Associate's degree in health care related field or equivalent experience

Experience:

2-3 years of work experience in the administrative, business or healthcare field

Licensures & Certifications:

Valid Driver’s License and proof of valid automobile insurance

Summary of Physical Requirements

Walking, sitting, reaching, bending flexion/extension of arms/wrist
Carrying, hand dexterity to include gripping/grasping/typing, frequently
Requires frequent writing

Intent and Function

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Learn more about this Employer on their Career Site