Overview

Handle customers throughout the entire service experience with their satisfaction as the number one priority.

Responsibilities

Remain at or above manufacturer CSI standard.

Meet all production metrics as prescribed by Management.

Process all documentation to state and/or manufacturer standard.

Complete all required training for Certification as prescribed by Management.

High School Diploma

1-2 years’ experience in a customer service orientated environment preferred

Can adapt and embrace change with an internal and external customer centric mindset

Act as an advocate for teammates and have a strong commitment to technology advancement

Possesses effective communication skills: oral, written, listening.

Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

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