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Porsche Service Advisor

Hoffman Auto Group
Posted 11 days ago, valid for 21 days
Location

East Hartford, CT, US

Salary

$60,000 - $120,000 per year

Contract type

Full Time

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Sonic Summary

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  • The job is located in East Hartford, CT, with a salary range of $60,000.00 to $120,000.00 per year, including base and commission.
  • The role focuses on ensuring customer satisfaction throughout the entire service experience.
  • Candidates should have 1-2 years of experience in a customer service-oriented environment, which is preferred but not mandatory.
  • The position requires effective communication skills and the ability to adapt to changes while maintaining a customer-centric mindset.
  • Additional responsibilities include meeting production metrics, processing documentation according to standards, and completing required training for certification.

Job DetailsJob Location: East Hartford , CT 06108Salary Range: $60,000.00 - $120,000.00 Base+Commission/yearRole Purpose Handle customers throughout the entire service experience with their satisfaction as the number one priority Leadership This position does not lead others Core Accountabilities Remain at or above manufacturer CSI standard. Meet all production metrics as prescribed by Management. Process all documentation to state and/or manufacturer standard. Complete all required training for Certification as prescribed by Management. QualificationsCompetencies and Qualifications High School Diploma 1-2 years’ experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.




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