Front Desk

Job DetailsJob Location: East Lansing, MI 48823Job Category: Admin - ClericalJoin Our Patient-Centered Medical Team! We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you! What You'll Do: Greet patients with a smile and deliver exceptional customer service Handle incoming/outgoing calls using a multi-line phone system Check patients in/out, schedule appointments, verify insurance, process payments and referrals Keep patient records and documentation accurate and up to date Collaborate with team members and support daily office operations   We offer a comprehensive benefits package: Medical, dental and vision insurance 401k plan with employer contribution Company paid Life, short term and long-term disability Generous Paid Time Off Paid holidays plus two floating holidays per year Voluntary benefits including pet insurance!  Ready to join a team that puts patients first and values your contribution? Apply today! **Please do not contact the office directly about this position, as it may disrupt patient care. QualificationsWhat We're Looking For: High school diploma or equivalent 2 + years of medical office experience Positive attitude, strong communication and excellent phone etiquette Detail-oriented and able to multitask in a busy environment Dependable and eager to learn new systems (experience with eCW EMR is a bonus)