Information Services Lead Server Administrator & Architect

Honda Logistics North America (HLNA) is a wholly owned subsidiary of Honda Logistics Inc (HLI), a global supply chain and logistics company based in Japan. HLNA is the holding company for our US based operating companies and as such provides direction and support in the areas of IT, procurement, sales, finance, compensation, HR Policy, Organizational Development, legal and compliance, audit and future innovation and planning strategies. We support global initiatives of HLI by providing efficient and compliant services and information from our regional companies activities supporting our customers at American Honda Motor and Honda Development and Manufacturing of America.

The Server Administrator and Architect is responsible for the design, administration, and support of the organization's server infrastructure and supporting systems, with a primary focus on security, reliability, performance, and availability. This role works closely with customers, end users, vendors, and service providers to implement technology solutions, resolve issues, and continuously improve system operations. Occasional after-hours and weekend work may be required to support maintenance activities, upgrades, and critical system needs. Travel to regional locations may also be required.

Tasks

Frequency

Impact

• Provide Microsoft Windows administration and support

Daily

High

• Provide support and administration for Linux-based servers and systems

Daily

Medium

• Provide Enterprise Virtualization support

Daily

High

• Administer and support enterprise storage support

Weekly

Medium

• Support and maintain Active Directory and Group Policy

Daily

High

• Administer and support Microsoft 365 services

Daily

High

• Provide Enterprise Backup administration support

Weekly

Medium

• Monitor and maintain server and storage performance and availability

Daily

Medium

• Troubleshoot and address system issues

Daily

High

• Maintain patch management processes and best practices

Monthly

Medium

• Promote and maintain information security best practices

Daily

High

• Document system setup/config and support procedures

Daily

Low

• Serve as a technical point of contact for customers, end users, vendors, and service providers to support infrastructure services and projects.

Daily

Medium

• Provide capacity planning and utilization metrics

Monthly

Medium

• Participate in disaster recovery planning and testing

Monthly

Medium

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

• Required Technical Expertise - 5+ years (must-have)
  • Windows systems troubleshooting
  • Enterprise virtualization platforms
  • Microsoft Windows Servers (2003-2022+)
  • Active Directory and Group Policy
  • Datacenter storage concepts
  • Windows Server build-out, migrations, and decommissions
  • Networking troubleshooting
  • Device monitoring and reporting
  • Enterprise backup and recovery solutions
  • Windows and infrastructure security best practices

• Desired Technical Experience (good-to-have)
  • Security-related information, including security tools, controls, configurations, monitoring systems, and cybersecurity operations.
  • Database Administration and Support
  • Administration and support of web application hosting environments
  • Linux server administration and support
  • Cloud infrastructure administration and support
  • Scripting and automation

• Computer Science Degree or equivalent work experience

• English is required

• Situational Analysis

• Troubleshooting

• Technical Curiosity and Continuous Learning

• Customer Service Approach

• Teamwork

• Knowledge Sharing and Technical Leadership

• Managing Tasks

• Risk Recognition

Honda Logistics North America (HLNA) and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to any federal, state, or locally protected class.