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Description
We are seeking a motivated and detail-oriented Front Office Assistant to join our team at a home health aide and companion care agency. The ideal candidate will provide essential administrative support to ensure smooth daily operations, assisting various departments as needed. This position is Monday through Friday 8:00 a.m. - 2:00 p.m. The potential exists for this job to become 40 hours per week eventually. Key responsibilities include:
Answering and directing phone calls to the appropriate staff members
Receiving, sorting, and distributing daily mail and deliveries
Tracking and sending out birthday, holiday, anniversary and sympathy cards
Welcoming visitors to the office and assisting them as needed
Filing and maintaining organized records
Assisting with processing applications for hiring
Assisting with setting up orientations for new employees and assisting with related processes
Running CORI background checks for prospective employees
Supporting hiring and scheduling interviews
Keeping inventory of office supplies and ordering new materials as needing
Printing and stocking office use templates and forms as required
Assisting in creating staff badges for employees
Supporting the HR department with filing and administrative tasks as needed
Performing other clerical receptionist duties such as filing, photocopying, and faxing
Assisting office staff with daily functions and other duties that may arise to ensure efficient business operations
Requirements
- Ability to establish rapport with medical professionals and clients
- Must be able to work well independently
- Excellent communication skills, both written and verbal
- Comfortable with computers and the ability to learn and operate scheduling and training software systems.
- Strong problem-solving skills, able to work under time pressure and handle multiple tasks while remaining composed
- Enjoy speaking on the phone, shows an interest in learning about clients' unique needs, and demonstrates compassion and empathy toward clients and caregivers
- Bilingual proficiency in Spanish mandatory.
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