Ice Cream Team Leader

Ice Cream/Coffee Team Leader           

Full Time Hourly – Estimated pay range $18-19.50 depending on qualifications and experience

Must be at least 18 years and older

Position Description:

The manager is responsible for the overall operation, sales and profit goal of the Coffee Department.

Your day-to-day:

• Ensure displays are merchandised and appropriate signage is visible
• Ensure displays are full and product is rotated appropriately
• Ensure production plan is met
• Show and sell and cross merchandise whenever possible
• Review sales report to identify opportunities to achieve goals
• Place orders with vendors and transfers, when needed
• Conduct monthly, quarterly and yearly department inventories
• Attend department BASH and Strategy meetings

• Respond to industry trends by attending trade shows and one idea trips

• Hire, promote, and train team members
• Provide timely feedback by completing and delivering comprehensive 90 day and mid-year Performance Chats and Annual Performance Appraisals
• Create schedules and enter them into HRIS system for team members to  access at least 2 weeks in advance
• Ensure team member time cards are accurate for weekly payroll processing
• Conduct monthly department communication meetings
• Address disciplinary issues in a timely fashion
• Ensure compliance with all employment laws

• Ensure the department is in compliance with all health codes, sanitation and safety regulations
• Ensure representation at all monthly Safety Committee Meetings
• Conduct/oversee daily/periodic department cleaning

• Any other projects, as needed

Qualifications:

• High School Diploma or equivalent with 1 to 3 years’ experience
• Safely operate coffee roaster, ice cream machines and all other equipment used in the day to day operation of the ice cream/coffee department
• Great customer service skills
• Good computer skills and a basic knowledge of Microsoft Excel, Word and Outlook and the HRIS, purchase order/transfer, and item maintenance systems
• Good communication skills, both written and oral
• Good organizational skills
• The ability to delegate tasks and give clear directions
• The ability to multi-task

What you bring to the team:

• Lead by example
• Excellent work ethic
• Excellent interpersonal skill
• Honest
• Confidential
• Quick thinker
• The ability to problem solver
• Firm, but fair
• Flexible

Working Conditions:

• The position requires occasional exposure to cold temperatures when getting product from freezers
• The position requires frequent walking, standing, lifting, climbing, pulling, pushing, squatting and reaching with a maximum of 75lbs.

Satisfy:

• Greet customers with a friendly smile and positive attitude, ensuring that each customer feels welcome and appreciated.

Teamwork:

• Collaborate with team members to ensure the smooth operation of the store, offering assistance and support where needed.

Excellence:

• Improve and maintain the efficiency of the store in order to reach success.

Wow:

• Be a positive ambassador for the store, representing our S.T.E.W. values in all interactions with customers and team members. You are the biggest WOW!

Why you’ll love working here!

Family Oriented: We respect the personal balance between work and family with career opportunity and growth- over 80% of our managers have been promoted from within.

Benefits: High value, high quality Medical, Dental, and Vision coverage, 401 K plan for FT & PT team members, family & personal time, life insurance, and more!

Environment: Have you seen the Avocado Girls? Chiquita Banana? Or the singing Parrot?

 Pay Day: We’re thrilled to offer our team members Dayforce Wallet – a new way to get paid. Say bye-bye to pay day and hello to pay your way. Get your pay as soon as you earn it, at no cost to you – It’s your money, why should you have to wait? Request your pay as you earn it.  

We take pride in the power of diversity, inclusion, and being socially responsible to the communities which we live and do business

Apply today and start as soon as 1 week!

For more information on working at Stew Leonard’s click on the link below!

http://www.stewleonards.com/work-at-stews/

Stew Leonard's is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.