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ABOUT THE ROLE
Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people and the environment.
If you’re interested in being part of an organisation that creates high-quality products, promotes awareness for a better world, and offers an excellent benefits package to support its employees, keep reading…
Vivienne Westwood is looking for a Sales Associate to join the Retail Team in the Belmont Outlet (New York) store on a full-time basis.
KEY RESPONSIBILITIES
Deliver exceptional customer service and create a luxury shopping experience.
Build strong relationships with customers and develop product knowledge across all categories.
Achieve individual and store sales targets.
Process sales transactions accurately through the POS system.
Assist with stock deliveries, replenishment and transfers.
Support visual merchandising standards and maintain a well-presented sales floor.
Handle customer enquiries and resolve issues professionally, escalating where appropriate.
Support inventory accuracy through regular stock checks and annual stock takes.
Maintain store cleanliness and housekeeping standards.
Act as a brand ambassador for Vivienne Westwood at all times.
Follow company policies, procedures and loss prevention guidelines.
WHAT WE ARE LOOKING FOR:
Previous retail or customer service experience, preferably within fashion, luxury or premium retail.
Strong communication and interpersonal skills.
Passion for fashion and the Vivienne Westwood brand.
Excellent customer service skills.
Ability to work in a fast-paced environment.
Sales-driven with the ability to meet targets.
Strong attention to detail and organisational skills.
Basic computer literacy and experience using POS systems.
Flexible and reliable team player.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
BENEFITS
Commission/Bonus
Uniform allowance
Staff discounts
Training
Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
Cycle to work scheme
Generous annual leave allowance
Pension Scheme
Opportunity to develop new skills and progress in your career
Opportunity to work for a company that cares and believes in its people and the environment
Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link
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